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Monarch

Behavioral health and substance use treatment

Family Peer Support Specialist

Case Management & AdvocacyPosted on Nov 13
Full-timeCharlotte, NC, USA$17

About the Job

Requirements

  • Lived experience as a caregiver of a child or youth with behavioral health challenges.
  • Completion of Family Peer Support training and ability to obtain National Certification within 12 months of hire.
  • Knowledge of behavioral health systems, community resources, and family advocacy.
  • Strong communication, engagement, and problem-solving skills.
  • Ability to work independently and collaboratively in community settings.
  • A valid driver's license.

Responsibilities

  • Develop person- and family-centered relationships with children and families receiving services using positive approaches that promote health and wellness.
  • Articulate lessons learned from personal experience parenting a child or adolescent with social, emotional, or behavioral challenges.
  • Engage parents and caregivers to emphasize the importance of creating safe and secure home environments for children and others defined as family.
  • Assist families in identifying precursors and antecedents to past crises and encourage collaboration with their chosen supports to prevent future crises.
  • Assist parents, caregivers, youth, and other family members in making informed choices regarding care, services, and other life decisions.
  • Work with identified families and parents or caregivers to increase the organization's understanding of the family's strengths, needs, preferences, and vision.
  • Collaborate with the child or family and interdisciplinary treatment team to develop person- and family-centered treatment plans and crisis plans.
  • Convey observations and key issues to supervisors and other treatment team members with a need to know, in accordance with rules governing the release and exchange of confidential information.
  • Emphasize the value of creating connections and social supports within the community.
  • Engage community systems, including schools, healthcare providers, and family and youth organizations, to improve family health.
  • Participate in meetings or conferences to share parental and professional experiences and educate stakeholders on effective strategies for advocating for children and families.
  • Attend and actively participate in required meetings and training; maintain current licensure and certification in all agency, state, and federal training requirements.
  • Demonstrate knowledge of and comply with agency policies and procedures and state and federal statutes and regulations related to specific program areas.
  • Demonstrate knowledge of emergency procedures and assist in crisis situations.
  • Complete other relevant responsibilities as assigned by the supervisor.
  • Drive and travel as required.

Desired Qualifications

  • Trauma-Informed Care.
  • Motivational Interviewing.
  • Wellness Recovery Action Plan (WRAP).
  • System of Care Principles.
  • Family Journey Assessment.

About the Company

Monarch

Behavioral health and substance use treatment

Monarch NC provides behavioral health services across North Carolina, including mental health and substance use treatment. They offer telehealth, crisis intervention, urgent care, and outpatient programs to deliver personalized care. Care is coordinated across multiple locations and access modes—clinic visits, remote telehealth, and crisis response—followed by structured outpatient support. Their goal is to improve tomorrow for clients by tailoring care and matching the right level of care to support recovery and mental health.

Company size
1,001-5,000
Company stage
Series A
Total funding
$23.9M
Headquarters
Albemarle, NC
Founded
1958

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