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GlobalFoundries

Semiconductor foundry delivering specialized chips

Experienced Customer Engineer

Implementation & Technical Account ManagementPosted on Nov 10
Full-timeDresden, Germany

About the Job

Requirements

  • A 4-year technical, bachelor's, or master's degree in science, mathematics, engineering, or semiconductor manufacturing.
  • Extensive experience in a manufacturing or customer-facing engineering role.
  • A proven track record of leading cross-functional collaboration, driving alignment across diverse engineering teams, and influencing stakeholders at multiple levels.
  • Strong organizational skills focused on efficiency and accuracy.
  • Excellent interpersonal skills and the ability to foster positive working relationships.
  • Ability to manage multiple tasks and prioritize activities under pressure.
  • Fluency in written and verbal English at C1 level.

Responsibilities

  • Serve as the technical conduit for customer programs from customer prototyping (NPI) through product end of life (EOL).
  • Act as the primary engineering channel and ensure clear communication.
  • Serve as the focal point for customer communication to the fab, align messaging internally, and share it externally with the customer.
  • Work with Fab 1 Production Control, Planning, and Product Integration to track internal dates and on-time delivery (OTD) metrics.
  • Run customer meetings and ensure action items are aligned and followed up.
  • Take ownership of customer project issues and drive them to solutions, involving all required departments.
  • Interface with Account Managers (AM), Field Application Engineering (FAE), sales teams, and customers to enable program success.
  • Track and move wafers across sites and outsourced semiconductor assembly and test (OSAT) facilities for shipment to customers.
  • Achieve revenue goals and derive customer satisfaction.

About the Company

GlobalFoundries

Semiconductor foundry delivering specialized chips

GlobalFoundries is a semiconductor foundry that manufactures chips for a broad range of customers, focusing on feature-rich, reliable technologies for cars, IoT, 5G, and other high-growth markets. It operates by fabricating silicon wafers for customer designs, offering mature, specialized processes rather than chasing the most advanced nodes. This makes it different from peers that prize the latest process nodes; GlobalFoundries emphasizes diversification across a global manufacturing footprint (U.S., Europe, Singapore) and stable supply for essential applications. Its goal is to be a leading supplier of high-volume, specialty manufacturing that enables reliable chips for everyday devices and growing tech markets.

Company size
10,001+
Company stage
IPO
Headquarters
Town of Malta, New York
Founded
2009

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