Technical Consultant

Job Description

About the role

Our Technical Consultant will work as part of a team assisting customers in making best use of the Atlassian product suite such as Jira, Confluence, Bitbucket, and other related productivity technologies, such as Slack, in order to deliver value to their business or organisation.

This role will be helping customers to integrate systems, automate processes, and achieve efficiencies.  This typically ranges from providing expert guidance and solution design to “hands-on” work with product setup, migrations, upgrades and performance tuning.

As an Atlassian Technical Consultant, the role will also take part in pre-sales - offering solutions, providing estimates and producing proposals.  The position will naturally involve maintaining and improving knowledge of the Atlassian product suite, related technologies, and other collaborative tools such as Slack.
While the role is primarily remote, the successful candidate will be expected to attend our Athens office approximately one day per week.

What you'll be doing

Atlassian Solution Consultancy

• Use knowledge of Atlassian products to gather and analyse requirements, research and present solutions to clients, and make suitable recommendations
• Communicate regularly with a range of stakeholders
• Participation in pre-sales, helping define scope and estimates for projects as well as helping in solution design
• Participation in internal knowledge-sharing and improvements 
• Travel to client sites and working on site where necessary

Atlassian Solution Implementation and Delivery

• Installations, upgrades, migrations for Atlassian applications and associated technologies
• Custom Atlassian solution design and implementation e.g., workflow, plugins/scripts, configuration
• Scripting solutions with languages like Groovy and Python
• Database administration and querying
• Web integration of Atlassian and other applications using Rest APIs
• System administration (Linux and Windows), particularly application servers

Qualifications

What we're looking for

• Experience in technical consulting, with background of Atlassian toolsets is a must
• Scripting experience in Scripturnner or with a language like Groovy or Python
• Experience with system administration (e.g. Linux and Bash scripting) and database operations
• Experience in cloud infrastructure setup like AWS, Google cloud and Azure
• Strong written and spoken English language skills 
• Experience presenting solutions to customers based on provided requirements
• Experience writing and contributing to technical reports
• Excellent organizational, prioritization, communication, and interpersonal skills
• An ability to think innovatively and creatively
• Team player and strong collaboration skills
• Self-starting, strongly ambitious and tenacious 

A few nice to haves

• Experience with web integration using Rest APIs
• Experience in AI or Atlassian Rovo
• Experience in other tools including Gitlab, Monday.com, SNOW and serviceNow
• Experience in developing Atlassian Apps
• Experience with requirements gathering and analysis
• Experience within a fast-paced, fast-growth tech start-up environment
• Understanding of non-functional requirements for application scalability, availability, and security

Additional Information

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At ScriptRunner, part of TAG, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply, even if you don’t have everything that's listed just yet.

Drop us your application, we’d love to hear from you!

What to expect

We have published some support on Interviewing with us to try to alleviate any pre-interview anxieties, here you’ll find information to help you prepare and ace an interview at TAG.

You can read them here

Equal opportunities for everyone

At The Adaptavist Group, we are committed to promoting a diverse and inclusive community and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status.

Recruitment fraud notice

We are aware of recruitment scams where individuals or organisations may falsely claim to represent us. We take this seriously and are committed to protecting candidates throughout our hiring process.

We will never ask for any form of payment, fees, or financial commitment at any stage of recruitment, including applications, interviews, onboarding, or equipment provision.

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