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SimuTech Group

Ansys software sales and engineering services

Staff Engineer - CFD Technical Support

Thermal & Fluids EngineeringUpdated on Nov 9
Full-time

About the Job

Requirements

  • A bachelor's degree in mechanical engineering or a related field is required.
  • Experience in computational fluid dynamics (CFD) simulation and engineering analysis is required.
  • A minimum of 3 years of experience is required.
  • A strong foundation in fluid mechanics, heat transfer, and numerical methods is required.
  • Demonstrated expertise in one or more CFD domains, such as multiphase flow, combustion, turbomachinery, aerodynamics, fluid-structure interaction, or heat transfer, is required.
  • Experience with ANSYS Fluent, CFX, and/or Icepak is required.
  • Experience with meshing tools such as Workbench Meshing, ICEM, Fluent Meshing, or Hypermesh is required.
  • For Canadian candidates, a current professional engineering license (P.Eng) is required, or eligibility for licensure within 2 years.
  • Candidates must be authorized to work in the country for which they are applying without current or future employer sponsorship.
  • Candidates must not use unauthorized AI tools, prompts, scripts, or third-party assistance during interviews or assessments.

Responsibilities

  • Deliver technical support on ANSYS Fluent, CFX, and Icepak to customers through email, web meetings, phone calls, and on-site engagements.
  • Provide technical mentoring on CFD-related topics to customers.
  • Manage multiple support cases while maintaining responsiveness and customer satisfaction.
  • Document solutions, best practices, and technical findings to support knowledge sharing and continuous improvement.
  • Deliver ANSYS training courses at customer sites, virtually, and at SimuTech locations across the United States and Canada.
  • Help customers build proficiency in CFD tools and methodologies.
  • Create technical articles, training materials, and knowledge base content.
  • Develop and document recommended workflows, best practices, and troubleshooting methodologies.
  • Identify recurring customer challenges and drive initiatives to improve support efficiency and customer experience.
  • Provide technical support for pre-sales activities, including participation in customer discovery meetings, technical presentations, and software demonstrations as needed.
  • Collaborate with the consulting team on customer projects by providing CFD expertise and troubleshooting support as needed.

Desired Qualifications

  • A master's degree or PhD is preferred.
  • A current professional engineering license (P.Eng) is preferred for Canadian candidates.

About the Company

SimuTech Group

Ansys software sales and engineering services

SimuTech Group distributes and supports the full Ansys simulation software portfolio in North America and provides engineering consulting, training, workflow automation, and mechanical testing services. It helps customers implement and optimize simulation workflows by combining software sales with hands-on services for FEA, CFD, electromagnetics, photonics, semiconductors, and multiphysics. It differentiates itself as an Ansys Elite Channel Partner, grows through multiple acquisitions to broaden reach and expertise, and offers end-to-end support from deployment to testing and validation. Its goal is to help engineering teams develop and validate products faster and more reliably through comprehensive simulation software, education, and testing hosted across a large North American operation.

Company size
201-500
Company stage
Grant
Total funding
$40.8M
Headquarters
Rochester, NY
Founded
1979

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