Human Resources Coordinator

To manage foreign worker documentation, permits, renewals, welfare, and related government requirements, ensuring compliance with applicable procedures and timely coordination with internal teams and external agencies.

1. Diploma/bachelor’s degree in business administration or a related field.
2. Minimum 3 to 5 years of relevant working experience.
3. Computer literate with proficiency in Microsoft Office applications.
4. Good communication and interpersonal skills.

• Manage visa and work permit applications, renewals, and follow-ups with Immigration. Ensure workers’ permits and visas remain valid and begin renewal processes at least four months before permit expiry. 
• Purchase FOMEMA medical examination forms and coordinate medical appointments.
• Apply for foreign worker compensation insurance and assist with claims.
• Prepare resignation and exit documents, including Check Out Memos (COM) and Security Bond documents. Submit required documents to Immigration and notify JTK of resignations.
• Report foreign worker accidents to JTK within 10 days and assist with related insurance claims.
• Prepare contract extension appraisals and renewal documents. Discuss renewal decisions with the HR Manager and submit the required applications.
• Scan and rename passport documents for renewal applications.
• Apply for Special Passes at Immigration when required.
• Coordinate worker repatriation, advise supervisors on workers’ final working days, arrange flights, and organise transport from Johor Bahru to KLIA.
• Prepare and manage documentation for foreign worker recruitment and other government requirements.
• Liaise with agents, FWCMS, Immigration, JTK, and KDN on applications, worker arrivals, and clearances.
• Maintain accurate foreign worker records and databases in hard copy and digital formats, keeping electronic files organized in the designated shared drive.
• Manage workers’ dormitories and conduct regular audits.
• Support the HR Manager with inquiries about foreign worker discipline, grievances, and workplace counselling.
• Assist with investigations involving foreign workers as required.