Full-Time

Home Equity Mortgage Processor

Confirmed live in the last 24 hours

SoFi

SoFi

1,001-5,000 employees

Offers diverse personal finance solutions

Fintech
Financial Services

Entry, Junior

Frisco, TX, USA

Category
Real Estate
Real Estate Finance
Required Skills
Customer Service
Requirements
  • 2 years of mortgage processing industry experience preferred
  • Knowledge of Fannie Mae, Freddie Mac, VA, and FHA guidelines
  • Ability to maintain a pipeline of 30-40 loans of mixed variety
  • Excellent oral and written communication skills
  • Works well under time constraints and a constantly changing environment
  • Has to have a team mentality and work well as a member of a group
  • Eagerness to delight clients throughout the process and drive overall experiences
  • Knowledge of Encompass LOS
  • Experience with Day One Certainty Validations, HomeReady, and HomePath products
Responsibilities
  • Provide excellent customer service and drive an overall exceptional customer experience using varying forms of communication
  • Responsible for processing, managing, and acting as the primary contact of a pipeline of refinance and purchase loans to meet closing deadlines and lock expiration periods.
  • Maintain a progressing pipeline of Conventional, FHA and VA loans.
  • Effective and timely communication to both external customers (Clients, 3rd Parties, Vendors) as well as internal customers (Loan Officers, Underwriters, Closers).
  • Maintain and adapt to the changing mortgage guidelines.
  • Appropriately set borrower expectations for the mortgage process and establish that the processor is the main point of contact until closing.
  • Holds the responsibility to request, gather, and analyze documentation required from the borrowers, internally, and third parties for underwriting approval.
  • Adapt easily to change and provide interdepartmental support.
  • Strive to exceed productivity expectations and standards.
  • Set appropriate expectations and point of contact with realtors and other referral sources.
  • Understand and request documentation requirements for mortgage financing (tax transcripts, paystubs, tax returns, income calculation, etc.).
  • Must be highly organized and proactive; able to meet deadlines in a fast-paced environment.

SoFi provides a variety of financial services aimed at helping individuals manage their money effectively. Its offerings include home loans, personal loans, student loan refinancing, credit cards, and investment options. SoFi's platform is designed to be user-friendly and mobile-first, allowing members to easily access and utilize these services. The company differentiates itself from competitors by offering a comprehensive suite of financial products under one roof, along with educational resources to assist users in making informed financial decisions. SoFi's goal is to create a seamless experience for its members, encouraging them to engage with multiple services while fostering an inclusive environment.

Company Stage

IPO

Total Funding

$4B

Headquarters

San Francisco, California

Founded

2011

Growth & Insights
Headcount

6 month growth

4%

1 year growth

14%

2 year growth

20%
Simplify Jobs

Simplify's Take

What believers are saying

  • Adoption of Galileo's Cyberbank Core enhances SoFi's commercial payment services.
  • $2 billion agreement with Fortress boosts SoFi's lending capabilities and revenue streams.
  • New credit cards attract younger consumers focused on rewards and credit building.

What critics are saying

  • Increased competition from fintech companies like Upstart and Paymentus.
  • Potential over-reliance on partnerships, risking outcomes if expectations aren't met.
  • Rising consumer credit card debt could increase default risk amid economic downturns.

What makes SoFi unique

  • SoFi offers a comprehensive suite of financial products under one platform.
  • The company uses mobile-first technology to enhance user experience and engagement.
  • SoFi's member-centric approach fosters loyalty and long-term customer relationships.

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Benefits

You’re taken care of. SoFi employees receive comprehensive health, vision, dental, life insurance, and disability benefits—as well as flexible time off, fitness, fertility, and family planning options.

Realize your ambitions. We want to help our employees achieve financial freedom, just like our members. That’s why we contribute $200 per month toward your student loans to help pay down your debt—plus free financial classes.

Never stop learning. We offer frequent training, mentorship opportunities, and leadership programs to develop our people. We also cover tuition costs for approved programs, up to $5,250 per year.