ED Patient Access Clerk

Description

PURPOSE STATEMENT

As directed, complete accurate registration of all patients presenting to Western Missouri Medical Center for clinical testing, verification of accounts.

ESSENTIAL FUNCTIONS

• Perform registration duties as requested. 
• Obtain correct patient demographic and insurance information. 
• Determine benefits, co-pays and deductibles. 
• Collect and enter accurate MSP information for Medicare patients. 
• Collect and transcribe correct documentation for VA patients including transfer of care requirements. 
• Collect data as requested. 
• Demonstrate competency with equipment, utilize supplies, and equipment properly. 
• Demonstrate behaviors which promote professionalism. 
• Work without constant supervision, meet deadlines, and make decisions based on relevant facts. 
• Maintain regular and predictable attendance. 
• Perform other essential duties as assigned. 

Requirements

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS 

• High school diploma or equivalent. 
• Typing skills of 45+ WPM. 
• Previous clerical experience. 
• Great customer service skills. 
• Must be self-motivated and can work within the established policies, procedures and practices prescribed by the hospital/clinic. 

PHYSICAL/MENTAL REQUIREMENTS 

• Must be able to sit and stand, intermittent 8 to 10 hours a day. 
• Must be able to use standard office equipment, including the telephone and computer keyboard. 
• Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines. 
• Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing. 
• Frequently stands, walks, sits and utilizes eye/hand coordination and color definition. 
• Occasionally reaches above shoulder, regularly required to lift and/or carry up to 40 lbs. 
• Occasionally walks on uneven surfaces.