Contract

Account Manager

KI

Updated on 9/12/2026

Doctolib

Doctolib

Healthcare access and practice software

No salary listed

Berlin, Germany

Hybrid

Hybrid work is available; the posting also lists Munich and Düsseldorf as possible work locations.

Bachelor's

Category
Sales & Account Management (1)
Required Skills
Salesforce
Marketing
Requirements
  • Experience or strong interest in telephone sales and proactive customer outreach, ideally including upselling or cross-selling.
  • Ability to work toward targets, track key performance indicators, and remain ambitious during challenging periods.
  • Strong communication and empathy skills, including the ability to build trusting relationships and explain complex information clearly.
  • Structured and independent working style with the ability to manage pipelines, priorities, and processes.
  • Willingness to learn and openness to feedback.
  • Native-level German and good English skills.
  • Interest in digital innovation in healthcare.
Responsibilities
  • Actively sell the company's artificial-intelligence assistant products, including the telephone assistant and consultation-hours assistant, to existing customers through structured and proactive outreach.
  • Conduct targeted, empathetic, and efficient customer conversations to understand needs, identify challenges, and present relevant solutions.
  • Independently manage the full sales cycle from initial contact through consultation, proposal preparation, objection handling, and successful closing.
  • Track the sales pipeline and progress using key performance indicators, actively use feedback, and continuously improve performance.
  • Document activities and results in Salesforce to contribute directly to revenue growth.
  • Collaborate closely with Customer Success, Marketing, and other teams to optimize the overall customer experience.
Desired Qualifications
  • Initial experience in inside sales, telesales, or proactive support of existing customers.
  • A completed degree or comparable vocational training.
Doctolib

Doctolib

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Website

Doctolib is a European healthcare technology company. Its platform supports appointment booking, teleconsultation, patient communication, clinical workflows, and practice administration. Patients use Doctolib to find and manage care, while healthcare professionals and organizations use its software to coordinate services. The company combines consumer applications with subscription software, implementation, security, customer support, and local market operations. Roles span product, engineering, data, design, sales, implementation, customer service, and healthcare operations.

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