Sales Advisor
About the job
- Demonstrate customer engagement and a passion for fashion, with strong service orientation and active listening to meet customer needs.
- Be proactive and adaptable, working autonomously and responding effectively to day-to-day needs.
- Collaborate actively, share expertise, and contribute to team efforts.
- Know omnichannel sales techniques, merchandising, and business tools, and be able to interpret commercial indicators.
- Welcome, advise, and support customers in-store and through different channels; build customer loyalty, present the product offer including second-hand items, and promote store services.
- Maintain a high-quality product presentation, execute careful merchandising, and follow store standards.
- Contribute to store operations by working flexibly, adapting to priorities, using internal tools, and supporting shared results.
- Understand commercial indicators and participate in commercial actions and company initiatives to influence results.
- Follow internal safety rules and procedures to help maintain a safe environment.
- Experienced and trusted employees may be assigned store opening and closing duties.
About the company
KIABI offers affordable fashion for the whole family, with a focus on low-cost ready-to-wear. Its product lines are designed in France by an in-house team of 56 fashion designers, and the company sells through a network of more than 505 shops worldwide. The fashion ranges are created in-house and then produced to be accessible and easy to wear for people of all ages and nationalities. The company operates with a straightforward business model: make simple, universal clothing at low prices and keep costs down by managing design in-house and selling through a large retail network. Compared with competitors, KIABI stands out thanks to its large global presence, French design origin, and emphasis on universality and joie de vivre in its branding, aiming to be the go-to source for affordable family fashion. Its goal is to keep fashion accessible for everyone while growing its international reach and maintaining French design sensibilities.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Hem, France
Founded
1978
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Simplify's Take
What believers are saying
- 2025 revenue reached €2.5 billion, up 8%, despite textile-market weakness.
- Kiabi targets 40 2026 openings, seven new markets, and Argentina entry.
- Ekstract launched February 2026; Spain kept expanding with its 74th store.
What critics are saying
- The 2023 €100 million fraud scandal still stains trust and partner confidence.
- Revelio says headcount fell 9.2% to 10,268 by March 2026.
- Kiabi skipped city-center openings after Naples; margin pressure limits format flexibility.
What makes KIABI unique
- Kiabi built a family-first platform: apparel, home, shoes, resale, and B2B.
- Kolors stores and compact formats broaden reach without relying on premium malls.
- Beebs and Micolet embed resale inside Kiabi’s retail and app ecosystem.
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Benefits
- Health Insurance
- Employee Discounts
- Flexible Work Hours
- Training Programs
- Childcare Support
- Meal Benefits
- Commuter Benefits