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Creative Testing Solutions

Nonprofit laboratory testing for blood and plasma donors

Clinical Lab Specialist 2

Diagnostics & Laboratory ProfessionalsPosted on Nov 12
Full-timeCharlotte, NC, USANo salary listed

About the Job

Requirements

  • A bachelor's or higher degree in Biology, Chemistry, or a science-related field where education and training meet CFR 493.1489 requirements.
  • Meet CLIA requirements for high-complexity testing.
  • Meet California testing requirements where required by law or standard operating procedure.
  • Hold appropriate state licensure and/or certificate where applicable.
  • Possess high-complexity testing competencies required by standard operating procedures, CLIA, and other applicable regulatory and accrediting bodies.
  • Have proficient computer skills and maintain confidentiality.
  • Be able to work in a team environment and participate as an active team member.
  • Be able to understand, follow, and give precise written and verbal instructions, perform activities safely, and read and comprehend written procedures and instructions.

Responsibilities

  • Perform all assigned duties in compliance with internal standard operating procedures and external regulations, and bring compliance issues to management's attention.
  • Maintain acceptable attendance and punctuality in accordance with the absence policy.
  • Communicate with customers, vendors, and couriers to ensure quality service and provide quality customer service.
  • Perform routine testing of biological samples, notify appropriate personnel of identified problems, and assist with processing bio-waste, specimens, and micro-plates as needed.
  • Maintain accurate records and documentation, protect donor, patient, and employee confidentiality, and perform document reviews as assigned.
  • Pack and ship supplies and/or specimens, receive and manage incoming supplies and reagents, and assist with lot changes as directed, as needed.
  • Prepare, label, verify, and prequalify reagents; maintain appropriate supply and reagent levels and notify appropriate personnel when new supplies are needed.
  • Operate equipment, monitor for errors, respond appropriately, perform routine preventive maintenance, identify equipment malfunctions, and notify appropriate personnel when additional service is needed.
  • Resolve routine problems, escalate non-routine issues when appropriate, and assist with problem investigations.
  • Participate in performance improvement teams and training programs as required.
  • Maintain the cleanliness of equipment and work areas and adhere to safety guidelines.
  • Perform other duties as assigned by management.
  • Serve as a resource for corrections and clarification.
  • When delegated laboratory leadership duties, analyze, prioritize, and resolve complex equipment or reagent problems; investigate deviations in testing, quality control, and preventive maintenance; and recommend and implement corrective actions.
  • Assist with competency documentation, records review, and records management.
  • Assist with workflow coordination and review results for proficiency survey sample testing.
  • Escalate applicable issues to vendors and ensure appropriate follow-up and resolution.
  • Provide mentorship and guidance to newer staff.
  • For CLS Level IV roles, train newer staff; liaise with vendors and clients and provide direct customer service; calibrate and qualify equipment; identify and repair equipment malfunctions, troubleshoot, and notify appropriate personnel when additional service is needed; assist in coordinating and performing evaluations of reagents, equipment, and new testing methods; assist with required competency assessments as directed by laboratory leadership; and provide occasional backup and support to CLS Leads as assigned.

Desired Qualifications

  • Trainer Certification is preferred, but required for CLS IVs in Plasma Services.

About the Company

Creative Testing Solutions

Nonprofit laboratory testing for blood and plasma donors

Creative Testing Solutions (CTS) is a nonprofit laboratory testing organization serving blood centers, hospitals, and healthcare partners across the United States. Operating seven laboratories nationwide, CTS provides donor testing for infectious disease markers, FDA-required plasma testing, and specialty testing for eye, tissue, and organ donors, plus research and development support through sample provision. Clients manage services through the CTS Connect portal. What sets Creative Testing Solutions apart is its scale: more than 900 employees serve over 100 healthcare partners, pairing accredited, high-throughput lab operations with the focus of a mission-driven nonprofit. The goal is to deliver accurate, timely testing that supports life-saving transfusion and treatment programs.

Company size
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Company stage
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Total funding
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Headquarters
Tempe, AZ
Founded
Not listed

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