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Black Box

End-to-end digital infrastructure and IT services

Field Support Technician

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeUnited StatesNo salary listed

About the Job

Requirements

  • Recent vocational or technical training, or a strong interest in technology, electronics, or mechanical work.
  • Curiosity and willingness to learn new tools, systems, and installation techniques.
  • Problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.

Responsibilities

  • Install, troubleshoot, and maintain low-voltage systems, including fiber optics, copper cabling, construction and infrastructure components, and telecommunications systems.
  • Learn to read blueprints, schematics, and technical documentation.
  • Work with industry-standard tools and testing equipment.
  • Build expertise in cabling, networking fundamentals, and system integration.
  • Partner with experienced technicians to develop technical abilities.
  • Represent the company at customer sites and deliver service.
  • Follow safety protocols and industry standards on each project.
  • Travel 100% as required; work 40 hours per week with overtime as needed, depending on project requirements.

Desired Qualifications

  • Basic knowledge of networking, construction principles, or low-voltage systems is helpful but not required.

About the Company

Black Box

End-to-end digital infrastructure and IT services

Black Box provides digital infrastructure solutions for large enterprises and public-sector clients, designing, integrating, and managing IT environments. It offers services and products across networking, data centers, cybersecurity, unified communications, and digital workplace, along with consulting, project management, and managed services to design, deploy, and operate systems. The company differentiates itself as a vendor-agnostic integrator with a global delivery footprint, offering end-to-end capabilities from initial design to ongoing support. Its goal is to help organizations build scalable, reliable digital infrastructure across distributed locations to support modern operations.

Company size
Not listed
Company stage
IPO
Headquarters
Plano, TX
Founded
1976

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