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The Salvation Army

Christian social services nonprofit

Health Home Care Manager

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeSchenectady, NY, USAIn-person

About the Job

Requirements

  • A Bachelor's degree with two years of experience, or a Master's degree with one year of experience.
  • Relevant experience serving children and families in child welfare, developmental disabilities, behavioral health, primary health care, or social services.
  • Experience coordinating and participating in team settings.
  • Solid writing and verbal communication skills.
  • Ability to work effectively and knowledgeably across diverse cultural, ethnic, and racial communities.
  • Ability to work effectively and in a focused manner when self-directed and beyond immediate oversight.
  • Ability to deliver family-driven, youth-guided services.
  • Computer proficiency, including word processing skills, and the ability to provide culturally competent practice.
  • A valid driver's license that meets The Salvation Army insurance requirements.
  • Access to a vehicle for providing home visits.

Responsibilities

  • Assess, engage, and enroll clients into the health home program in accordance with New York State Department of Health and Lead Health Home regulations.
  • Complete home visits with each enrolled member at least once per month, with frequency adjusted according to client need.
  • Collaboratively complete a yearly assessment of needs, strengths, and goals with the member or family and care teams.
  • Facilitate at least one annual meeting with each member's care teams and work within the team to develop a comprehensive Plan of Care.
  • Provide care coordination, comprehensive care management, transitional care, crisis intervention, and caregiver or family support, including coordinating with the care team, referring members to other providers, following up after hospital discharges and emergency department visits, and ensuring preventive medical and dental care.
  • Document all case activities in an Electronic Health Record according to New York State documentation quality and timing guidelines.
  • Meet monthly billing standards for each enrolled member and submit the billing questionnaire within the month the activity occurred.
  • Participate in mandatory and optional training.
  • Participate in weekly supervision.

About the Company

The Salvation Army

Christian social services nonprofit

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

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