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Stantec

Global design and engineering consulting services

Business Center Practice Leader

Account ManagementConfirmed live in the last 24 hours
Full-time$161.4k - $242.1k /yr

About the Job

Requirements

  • A bachelor's degree in a related field, with at least 10 years of related work, leadership, business development, and consulting experience, or an equivalent combination of education and related experience.
  • Professional registration in a related field.

Responsibilities

  • Achieve Business Center sales goals and develop and execute market growth strategies.
  • Maintain a deep understanding of market opportunities and trends, win new projects with key clients, develop and manage strategic client relationships, assess and pursue new markets and clients, and build external visibility and industry presence.
  • Exceed client expectations through strong account management across the Business Center and personally lead accounts for major clients.
  • Achieve minimum client- and proposal-specific marketing and business development sales goals, including internal cross-selling initiatives, with a target of 50% of time.
  • Conduct at least four client feedback surveys per year and address issues through implementation and follow-through on action plans.
  • Lead and participate in pursuits and campaigns for major Business Center opportunities.
  • Drive the client relationship strategy with Principals and Business Center leaders to achieve strong client satisfaction survey results.
  • Prepare net revenue forecasts by period, quarter, and year end.
  • Contribute hands-on to winning strategies and key pursuits as needed.
  • Lead Business Center growth through business development, key pursuits, and sales strategy.
  • Develop and manage the Business Center marketing and business development plan, including cross-selling.
  • Increase Stantec's visibility through key client engagements that communicate its knowledge and innovation and support reputation and revenue growth.
  • Establish an effective Go/No Go Review process with Principals and track compliance.
  • Partner with other Business Center Practice Leaders and leaders on pursuits across geographies and business lines.
  • Maintain and monitor the opportunity pipeline to optimize business development plans and employee utilization rates.
  • Develop and maintain Stantec's integrated practice in the Business Center, including a cohesive brand, key client and account development and maintenance, and market and community outreach and engagement.
  • Achieve organic growth targets for the Business Center.
  • Support the Regional Delivery Leader with project delivery oversight, quality assurance and quality control, discipline excellence, technical and document quality, and execution best practices.
  • Foster design excellence across Business Center disciplines by implementing innovation, sustainable design principles, and technology.
  • Ensure compliance with ISO-certified Integrated Management System and Project Management Frameworks.
  • Support the Business Center Operations Leader with the annual Business Center budget, defining the vision, focus, priorities, and specific business performance goals.
  • Support the Business Center Operations Leader in meeting net revenue, gross margin, selling, general, and administrative expense, and operating income targets.
  • Partner with the Business Center Operations Leader on improvement plans for distressed business units and Business Centers.
  • Support utilization rate and backlog targets and collaborate with the Business Center Operations Leader to promote collaboration and work sharing across the practice.
  • Drive the health, safety, security, and environment culture through visible leadership, proactive team engagement, monitoring leading and lagging indicators, meeting leading indicator goals, and following up on Business Center Improvement Plans.
  • Support the Business Center Operations Leader in developing, attracting, engaging, and retaining talent.
  • Conduct quarterly office visits and Business Center-wide meetings with the Business Center Operations Leader to communicate the vision, business strategy, and progress against action plans.
  • Support the Business Center Operations Leader in managing performance and compensation in accordance with company philosophy through annual employee performance reviews, rate reviews, and short-term incentive/bonus allocation.
  • Perform work in a typical office environment using computers and remaining sedentary for long periods; field work may involve exposure to the elements, including inclement weather.

About the Company

Stantec

Global design and engineering consulting services

Stantec is a global design and consulting firm that delivers professional services in multiple sectors, including buildings, energy and resources, environmental services, infrastructure, and water. It helps municipalities, governments, and private clients plan, design, engineer, and manage projects by offering planning, architecture, engineering, environmental, and project management services for a fee. The company differentiates itself through its global reach and multi-disciplinary teams that provide integrated solutions across many sectors, enabling end-to-end project delivery. Its goal is to help clients design and implement infrastructure, facilities, and environmental solutions that meet their objectives, operate efficiently, and serve communities over the long term.

Company size
10,001+
Company stage
IPO
Headquarters
Edmonton, Canada
Founded
1954

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