Medical, Clinical & Veterinary (1)

ABOUT THE ROLE:

This role will be key in supporting our multidisciplinary healthcare team in delivering the "dietitian in the family" approach to engaging our members. We are looking for an experienced Registered Dietitian Nutritionist to provide personalized nutrition counseling and support for members participating in our disease management programs, such as obesity and diabetes. You will engage with our members in a caring, empathetic manner through 1:1 consultations, helping them achieve sustainable weight management and healthy lifestyle changes as they navigate their chronic conditions. The ideal candidate will develop educational content to support a healthy lifestyle and deliver virtual, evidence-based nutrition care and lifestyle counseling from a telehealth contact center environment, with excellent communication skills when interacting with members via phone, chat, and Rightway's App. A willingness to go the extra mile to provide outstanding nutrition care is essential to this role.

Denver Hybrid role: remote Monday, Wednesday, and Friday; in-office Tuesday and Thursday
Shift available: 9:00 am–5:30 pm MST
May require occasional holiday and weekend coverage based on member and program needs

WHAT YOU’LL DO:

Conduct initial and follow-up nutrition counseling sessions with members, providing personalized nutrition plans and lifestyle recommendations to support a healthy weight
Deliver care through phone, chat, and/or video visits as part of Rightway’s Care Complete programs.
Track weight loss progress, assess nutritional needs and lifestyle behaviors, and set/monitor health and nutrition goals during initial and follow-up consults.
Develop strategies to help members manage GI side effects related to weight loss medications and prevent malnutrition during appetite suppression
Collaborate with the multidisciplinary healthcare team to coordinate and optimize the care process for patients on weight loss medications
Document patient progress, nutritional assessments, and care plans.
Stay current with evidence-based research on weight loss medications, nutrition science, and weight management strategies.

WHO YOU ARE:

Active credentialing as a Registered Dietitian (RD) by the Commission on Dietetic Registration (CDR) and/or Licensed Dietitian Nutritionist (LD/N)
Additional licenses in the red states are highly desirable
Bachelor's degree in Nutrition, Dietetics, or related field (Master's preferred)
Minimum 2 years of professional experience in dietetics, with demonstrated expertise in weight management
Experience with motivational interviewing and health behavior change techniques
Knowledge of weight loss medications and their impact on nutrition and weight management
Effective communicatorwho builds rapport and maintains a patient-centric, empathetic, motivational approach that supports long-term engagement and behavior change
Ability to translate complex nutritional science into practical, actionable recommendations for patients through various mediums (phone, chat, email, etc).
Comfort working in a fast-paced, virtual contact center with back-to-back scheduled and ad-hoc interactions with members.
Accurately and promptly document member interaction, including but not limited to consultation and intervention notes, nursing care plan, and assessments.
Maintain a patient-centric, empathetic, and motivational approach that supports long-term engagement and positive behavior change.
Protect member privacy and maintain HIPAA compliance at all times
A private, interruption-free workspace where you can complete your job duties and consultations
Utilize provided technology effectively, including communication platforms, clinical software, and remote monitoring tools.
Support organizational goals for member satisfaction, clinical quality, and operational efficiency.
Reliable, flexible availability to work assigned shifts (including rotating holidays for member coverage), adjust hours as needed during surge or emergency periods, and maintain consistent attendance to support service levels and member access.

COMPENSATION: $34.00 - $40.86/hr

CYBERSECURITY AWARENESS NOTICE

In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.

ABOUT RIGHTWAY:

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, Rightway has raised over $200mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We’re headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.

HOW WE LIVE OUR VALUES TO OUR TEAMMATES:

We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our core values:

1) We are human, firstOur humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.

2) We redefine what is possibleWe always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

3) We debate then commitWe believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.

4) We cultivate gritChanging healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.

5) We seek to delightHealthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success.

Rightway is proud to be an Equal Opportunity Employer that believes in the strength of diverse thought, beliefs, backgrounds, and education. We foster an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis protected by applicable law. All employment decisions are based on merit, qualifications, need, and performance.

Registered Dietitian

Rightway

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