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Experience Senior Living

Senior living developer and operator

Care Partner

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeMechanicsville, VA, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Must complete all state-required and Experience Senior Living-specified training programs.
  • Must be able to read and comprehend simple instructions and short correspondence, write simple correspondence, and present information effectively in one-on-one and small-group situations.
  • Must be able to apply common-sense understanding to detailed written or verbal instructions and deal with difficult situations.
  • Must be able to communicate effectively with management, team members, residents, family members, vendors, referral sources, and outside contacts.
  • Must be able to make independent decisions.
  • Must communicate in a warm, friendly, and caring manner and have a passion for working with and around senior citizens.
  • Must have knowledge of customer service principles and practices.
  • Must be able to work varied schedules, including weekends, evenings, and holidays.
  • Must maintain a neat, clean appearance in accordance with the dress code.
  • Must demonstrate service delivery that ensures customer satisfaction, addresses service failures, and prioritizes customer needs.
  • Must clearly present information verbally, interpret complex information, communicate with residents, family members, and customers, and listen effectively.
  • Must communicate helpfully while building credibility and rapport.
  • Must work cooperatively with a group to achieve goals and objectives.
  • Must be tactful, maintain confidences, foster an ethical work environment, prevent inappropriate coworker behavior, give proper credit, and handle situations honestly.
  • Must remain open to new information, adapt to changing opinions and customer needs, perform varied tasks, shift focus quickly, and manage transitions between tasks.

Responsibilities

  • Assist residents with personal care and activities of daily living as assigned, requested, and specified in their service plans.
  • Perform assigned daily housekeeping tasks using established procedures and standards.
  • Perform assigned laundry duties.
  • Review and participate in 24-hour reports, shift-change reports, and verbal reports as needed.
  • Assist residents to and from scheduled life-enrichment programs.
  • Promote residents’ personal choices, independence, and spiritual needs as needed.
  • Provide verbal encouragement and support to residents.
  • Prioritize tasks to ensure optimal service as residents’ requests and needs change.
  • Inform the Director of Health & Wellness when a resident’s needs change.
  • Communicate with other departments as residents’ needs arise during the shift.
  • Respond promptly to resident pendant or wearable calls.
  • Ensure compliance with new resident care needs.
  • Maintain established infection-control practices.
  • Report all accidents and incidents to a supervisor as soon as possible, regardless of severity.
  • Maintain the confidentiality of residents’ personal care information.
  • Honor residents’ personal and property rights.
  • Remain knowledgeable and prepared for emergencies, including disasters and fires.

Desired Qualifications

  • Certified Nursing Assistant or Home Health Aide credential; preferred but not required.
  • Medication Assistance license or certificate, when applicable under state regulations.
  • CPR certification and First Aid certification.

About the Company

Experience Senior Living

Senior living developer and operator

Experience Senior Living is a developer and operator of senior-living communities. Its communities may provide independent living, assisted living, and memory care along with dining, activities, and resident services. Development and central teams create and support properties while community staff deliver daily operations and care. Work includes caregiving, nursing, culinary, sales, activities, maintenance, development, and corporate disciplines. The scope is Experience Senior Living and its own community portfolio. Its workforce connects frontline delivery with the specialist, operational, technical, and business teams that support the organization.

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