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La-Z-Boy

Manufactures and retails residential furniture

Design Sales Associate

Retail Sales +1Confirmed live in the last 24 hours
Part-timeDallas, TX, USA$18 /hr

About the Job

Requirements

  • At least 2 years of retail sales experience.
  • Strong interpersonal and customer service skills.
  • Availability to work a flexible schedule including mornings, evenings, weekends, and holidays.
  • Ability to routinely move objects weighing over 50 pounds and understand safety requirements.

Responsibilities

  • Open and close the store, including using store keys and the alarm code, and perform other duties in the absence of management.
  • Prepare daily sales reports for retail leadership.
  • Oversee the sales floor during high-volume periods, support the sales team, and supervise to ensure financial goals are met and associates provide excellent guest service.
  • Perform the Lead Sales Associate role, serving as a sales-generation and customer-service role model and delivering an exceptional customer experience.
  • Maintain showroom design and visual standards using merchandising guidelines.
  • Grow and maintain a strong client base by building a personal clientele book and driving store sales through client follow-up, phone calls, and personalized outreach.
  • Assist the leadership team in creating programs and initiatives to improve customers’ experiences.
  • Share customer-needs and feedback insights with product, marketing, and technology teams.
  • Listen to and acknowledge customer feedback and complaints, empathize, and present the best possible solution.

Desired Qualifications

  • Shift supervision experience is preferred.
  • Passion for driving the customer service experience.
  • Aptitude for managerial responsibilities as a Key Holder.
  • Knowledge of the furniture industry.
  • Ability to work independently and collaboratively in a team setting.
  • Proficiency in Mac operating systems and Microsoft Office.
  • Strong written and verbal leadership and communication skills.

About the Company

La-Z-Boy

Manufactures and retails residential furniture

La-Z-Boy is a U.S. furniture maker and retailer focused on residential pieces, especially recliners and upholstered furniture. It designs, manufactures, imports, exports, and distributes its products in a vertically integrated operation, giving it tight control over quality and branding. The company runs a large chain of La-Z-Boy Furniture Galleries and sells through its stores and other retailers, combining in-house manufacturing with direct-to-consumer retail. Its approach centers on delivering comfortable, personalized, and stylish home furnishings to households in the United States, Canada, and abroad. What sets it apart is its scale and integration: owning both the production and a substantial single-branded retail network helps ensure a consistent brand experience across markets. The company’s goal is to provide reliable, comfortable furniture for homes while expanding its brand presence through direct retail and partner channels.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Monroe, LA
Founded
1927

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