Claims Management Specialist
Nestle
Claims Management Specialist
Nestle
Global branded foods and beverages producer
Position Snapshot
Location: Lisbon/Braga (Portugal)
Company: Nestlé Business Solutions (NBS)
Full-time/Hybrid Work: 2 days per week at the office (aligned with our current Policy)
Languages: Fluent in German and English
About us
Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.
We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.
If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!
At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.
Position Summary
For our NBS Order to Cash (O2C) department, we are currently looking for a Claims Management Specialist - German Speaker. Reporting to Claims Management Lead Specialist, this professional will be responsible for analyzing and solve claims and deductions raised by different stakeholders.
A day in the life of...
Contribute to Continuous Improvement programs and standardization of processes across all markets in scope, whenever possible
Analyse and check KPls on quality of services provided and present during Daily Operational Reviews (DOR's)
Participate in KPls trends (SLAs), root cause analysis of mistakes/errors and problem solving
What will make you successful
Knowledge of basic Finance Terminology and notions required (Debit and credit Accounting rules)
Fluent in German
Advanced English level
Good computer skills, including Microsoft Office applications - Strong Excel knowledge is mandatory
Good problem solving and analytical skills
Positive Thinking, willingness to learn and Team Player attitude required
Good Organization and Prioritization skills to be able to cope with a fast pace environment
Strong work ethic and Respectfulness required
What we offer
Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining NBS will bring you:
Development of expertise in Nestlé’s Shared Services Business;
Immersion in a culturally diverse team;
Local and International Exposure;
Flexible working environment;
Engagement and wellbeing activities;
Competitive salary and annual bonus according to your performance;
Meal Allowance Card;
Flex Benefits - At NBS you can chose what benefits are more suitable for you;
Make part of the Nestlé Club and get discount in several partners;
Free coffee (and good coffee) at the office;
Company equipment according to professional needs;
Medical Support available at the Office (in Lisbon);
E-learning courses and training program to get you where you aim to be;
Career progression and possibilities for International Career.
Nestlé manufactures and markets branded foods, beverages, pet care, and nutrition products in about 185 countries. Its products are produced at scale and distributed through retail, foodservice, and direct-to-consumer channels, backed by a global R&D network. Distinctive factors include its enormous global footprint, a diversified lineup from coffee to pet care to infant nutrition, and the combination of retail plus professional channels. Its goal is to provide reliable, high-quality nutrition to people worldwide while advancing nutrition science through its research and brands.
Explore more opportunities at Nestle