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Swarovski

Designs, manufactures, sells crystals, jewelry, optics

Assistant Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeMetzingen, GermanyNo salary listedIn-person

About the Job

Requirements

  • Experience in a multicultural retail environment.
  • Demonstrated customer service skills and an engaging personality that builds trust.
  • Curiosity, empathy, and results orientation, with strong commercial awareness and a team-oriented approach.
  • Digital proficiency and confidence using retail technologies.
  • Confidence expressing individuality and contributing creative ideas to the team.

Responsibilities

  • Provide excellent customer service and create emotional connections through storytelling.
  • Build trust and long-term customer relationships and promote loyalty programs.
  • Achieve individual and team sales targets and take responsibility for results.
  • Work with the team to maintain an inviting and organized store environment.
  • Stay informed about products and the brand and use digital tools to improve the customer experience.

Desired Qualifications

  • Enthusiasm for fashion, luxury, or lifestyle brands.

About the Company

Swarovski

Designs, manufactures, sells crystals, jewelry, optics

Swarovski designs, manufactures and sells premium crystal products, gemstones, created stones, and finished goods such as jewelry, accessories, and lighting. It operates three lines: Swarovski Crystal Business (crystal glass, jewelry and accessories), Swarovski Optik (telescopes, rifle scopes, binoculars), and Tyrolit (industrial tools). The company uses its crystals in fashion and decorative items, optical gear for precision viewing, and tools for industrial use, distributing through own stores, franchises, wholesale partners, and online channels. Its differentiator is a diversified, brand-led portfolio focused on craftsmanship and global retail reach, not just a single product line. The goal is to maintain leadership in crystal craftsmanship and luxury goods while expanding product ranges and growing its worldwide multi-channel presence.

Company size
Not listed
Company stage
Debt Financing
Total funding
$605M
Headquarters
Zurich, Switzerland
Founded
1895

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