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All Accor

Global hotel management, franchising, loyalty program

General Manager

Business & StrategyUpdated on Nov 11
Full-timeSopot, PolandIn-person

About the Job

Requirements

  • Proven experience in hotel management or another senior leadership role, ideally within the premium, luxury, or boutique hospitality segment.
  • Hands-on experience managing a hotel or hospitality business in a highly seasonal market.
  • Strong commercial and strategic acumen, with a solid understanding of revenue management, sales, and marketing.
  • Creativity and an entrepreneurial mindset, with the ability to develop innovative strategies to attract guests and drive demand during low-season periods.
  • Strong financial acumen and analytical skills, with a focus on profitability and sustainable business performance.
  • A genuine passion for hospitality, attention to detail, and a commitment to delivering exceptional guest experiences.
  • Proven ability to inspire, engage, and develop high-performing teams.
  • Fluency in both Polish and English.
  • A deep appreciation of the distinctive character of boutique hotels, with the ability to leverage a property's heritage, personality, and location to create a compelling competitive advantage.

Responsibilities

  • Provide strategic leadership and overall management of the hotel, driving operational excellence, financial performance, and commercial success.
  • Maximise the hotel's business potential by identifying new market opportunities, driving revenue growth, and effectively managing seasonality.
  • Create exceptional guest experiences that reflect the standards and distinctive character of MGallery Collection.
  • Lead, inspire, and develop the team, fostering engagement, talent development, and a culture of excellence.
  • Ensure effective financial management through budget delivery, cost optimisation, and sustainable profitability.
  • Strengthen the hotel's position in the local market by building strong relationships with business partners and the local community.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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