IT Support Specialist
Rosendin
IT Support Specialist
Rosendin
Electrical and communications contractor for projects
Whether you’re a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more.
Why Rosendin?
Committed. Innovative. Engaged.
If you’re looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder!
TheITSupportSpecialistisresponsibleforITsupportfortheRegionalOfficeincludingbutnotlimitedto jobsites in several locations.
WHAT YOU’LL DO:
Responsiblefortheday-to-daydesktop/laptop,cellular,telephoneandlocalnetworksupportof assigned offices and jobsites.
Provideend-usersupportandproblemresolutionfordesktopcomputers,laptop/notebook computers, printers and other peripheral hardware, and software applications.
Utilizeourtrouble-ticketingsystemtodocumentyourworkandfacilitatecommunicationwithour clients.
Workwithalllevelsofendusersincludinghigh-levelusers,difficultusers,non-technicalusers, demanding users.
Responsible for implementation, configuration, coordination, control, maintenance, troubleshooting,security,usagemonitoringandthedevelopmentofspecializedsystemsand operational procedures.
Responsibleforprovidingprojectmanagementfornewjobsitesetups,toincludeassessingjobsiteIT support requirements, circuit ordering and implementation, equipment ordering and delivery and continued support throughout the life of the jobsite.
Thedutiesandresponsibilitiesareintendedtodescribethegeneralnatureandscopeofworkbeing performed by this position.This is not acomplete listing and other duties will beassigned basedon the position’s role within the business unit.
Teamplayerwitheffective communication&customerserviceskillswiththeabilitytostay on task when working independently
Organizeandmanagemultipletasksinafast-paced environment
Working knowledge and practical experience of the following technologies: networking,ActiveDirectory,StorageAreaNetwork,virtualmachines,andDisasterRecovery procedures and policies
ConversantinMicrosoftoperatingsystemsandproductivitytools
ExperiencewithCisconetworkequipmentisaplus
Demonstratedsuccesstakingdirectionandworkingindependently
Customerrelationsskills,superiorwritten,oral,andinterpersonal communication skills.Must be exceptionally detailed oriented
Performinadynamicandfast-pacedteam environment
Demonstratedabilitytoestablishandmaintainaneffectivefollow-upsystemtoensuretimelyand accurate handling of information requests
Demonstratedabilitytousediscretionandsensitivitywhenhandlingconfidentialinformation.
Self-starter,proactive,andabletointerfacewithendusersandprioritizeissues,and manage user expectations
Extensiveexperienceinmulti-orgenvironment
EngineeringandConstructionRelatedIndustryKnowledgedesired
SystemAdministrationandsupportexperiencewouldbe desired
ProficientinusingacomputerandMicrosoftOffice(Outlook,Word,Excel,etc.);Oraclepreferred
Prioritizeandmanagemultipletasks,changingprioritiesasnecessary
Workunderpressureandadapttochangingrequirementswithapositiveattitude
Oralandwrittencommunicationskillsasrequiredforthe position
Self-motivated,proactiveandaneffectiveteamplayer
Interacteffectivelyandprofessionallywithalllevelsofemployees,bothmanagementand staff alike, vendors, clients, and others
WHAT YOU BRING TO US:
AssociatedegreeinInformationTechnology,Computer/InformationScience,orrelateddiscipline
Minimum3years’practicalITexperiencerequired
Canbeacombinationofeducation,training,andrelevantexperience
Upto20%
Generalworkenvironment-sittingforextended periods, standing,walking,typing,carrying,pushing, bending. Work is conducted primarily indoors with varying environmental conditions, such as fluorescent lighting and air conditioning.
Noiselevelistypically lowtomedium;it canbeloudonajob site.
Occasionalliftingofupto30lbs.
We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions.
Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law.
YOU Matter – Our Benefits
ESOP – Employee Stock Ownership
401k
Annual bonus program based upon performance, profitability, and achievement
17 PTO days per year plus 10 paid holidays
Medical, Dental, Vision Insurance
Term Life, AD&D Insurance, and Voluntary Life Insurance
Disability Income Protection Insurance
Pre-tax Flexible Spending Plans (Health and Dependent Care)
Charitable Giving Match with our Rosendin Foundation
Pay Range
$33.45-$44.00 HourlyThe pay range for this role is what we expect to pay for candidates that meet the specified qualifications and requirements listed on this job description. Candidate’s pay can vary based on location, job-related experience, skills, and education.
Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business…and your career.
Rosendin is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law.
Rosendin provides electrical and communications installation services for large construction projects. It handles the design, procurement, and on-site installation of electrical systems, data networks, and related infrastructure, coordinating with general contractors and owners to meet timelines and quality standards. The company relies on its large, skilled workforce and structured safety and quality controls to manage complex, multi-site builds. What sets Rosendin apart is its long history (since 1919), its ability to scale for big projects, deep cross-disciplinary expertise in electrical and communications work, and a commitment to a diverse, safe, welcoming, and inclusive culture that develops people. The goal is to deliver high-quality installations that create value for clients while fostering growth and opportunity for its employees.
Explore more opportunities at Rosendin