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Domino's

Global pizza delivery and franchise network

Customer Service Representative

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Part-timeLexington, TN, USANo salary listedIn-person

About the Job

Requirements

  • Must be at least 16 years old.
  • Must be able to pass a background check.
  • Must accurately and quickly add, subtract, multiply, and divide, with a calculator if needed.
  • Must be able to make correct monetary change.
  • Must have verbal, writing, and telephone skills to take and process orders.
  • Must be able to follow directives, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, provide customer service, analyze and compile data, and make sound judgments and decisions.
  • Must be able to lift and stack cases weighing up to 50 pounds, from floor level onto shelves up to 72 inches high.
  • Must be able to infrequently navigate stairs or climb a ladder.
  • Must be able to bend and stoop repeatedly for work at the pizza assembly station, front counter, and while stocking ingredients; occasional crouching and bending is required for stocking shelves and cleaning low areas.
  • Must be able to reach continuously in different directions, including above 72 inches on occasion.
  • Must have eye-hand coordination and be able to use hands continuously, including forceful use of forearms and wrists to shape pizza dough, manipulate a pizza peel and rolling cutter, assemble pizza boxes, and grasp cans and tools.
  • Must be able to talk and hear on the telephone, have depth perception and near- and mid-range vision for most in-store tasks, distinguish hot from cold surfaces, and have far and night vision for driving.
  • The work involves exposure to varying and sometimes adverse weather conditions during outside tasks; sudden temperature changes, including cooler and hot work areas; food odors and cornmeal dust; compact work areas; hot surfaces and tools; sharp edges; and moving mechanical parts.

Responsibilities

  • Take and process orders by telephone and provide customer service.
  • Perform repetitive store tasks and follow work directives.
  • Unload deliveries using a hand truck and lift and stock cases of ingredients and supplies.
  • Change prices on signs, wash walls, and perform maintenance as needed.
  • Prepare pizzas, including shaping dough, assembling toppings, removing pizzas from the oven, and cutting them.
  • Stock ingredients and shelves, clean work areas, and wash dishes.
  • Answer phones and perform other front-counter tasks.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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