Full-Time

Optician Career Changer

Fielmann

Fielmann

Optical retail and hearing care

No salary listed

Weilheim in Oberbayern, Germany

In Person

Category
Retail (1)
Requirements
  • You have initial experience in customer consultation, ideally in retail, such as sales or a similar service-oriented role.
  • You create a trusting atmosphere through an empathetic and open manner.
  • You are interested in fashion and current trends and bring a confident sense for them to customer consultations.
  • You work independently while also valuing collaboration in a close-knit team and taking responsibility.
Responsibilities
  • Advise customers by combining empathy with newly acquired technical knowledge and guide them step by step toward the perfect pair of glasses.
  • Support the individual selection of suitable eyeglass lenses, advise customers on fashionable modern frames, and ensure that each pair of glasses fits optimally and feels comfortable.
  • Use modern technology to bring precision to the consultation process and help create an excellent visual experience.
  • Handle organizational activities and help shape a smooth customer consultation process.
Desired Qualifications
  • Complete a free five-week introductory training course in customer consultation.

Fielmann is a European optical retail and hearing-care company. The company provides prescription eyewear, contact lenses, eye examinations, hearing products, and related advisory services through stores and digital channels. It serves consumers seeking vision correction, eyewear, hearing support, and accessible retail care. Its operating model centers on a branch network supported by optical labs, product sourcing, e-commerce, clinical services, and centralized business functions. Teams work across optometry, audiology, retail operations, product, logistics, technology, marketing, and customer service. Teams support coordinated daily delivery.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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