Housekeeping Room Attendant

Overview

Perched on the shores of Lake Michigan, Inn at Bay Harbor is one of Boyne Resorts' signature properties — a destination unlike any other in Northern Michigan.

We're hiring a Room Attendant to help keep our guest rooms, cottages, and grounds spotless and welcoming. This role is open as either part-time or full-time, and we offer year-round scheduling with flexibility built in. Full-time team members also receive a full benefits package, including medical, dental, and vision coverage.

Boyne Resorts takes care of its people. Year-round, full-time staff enjoy:

• Complimentary Ski and Golf Passes — for you and your family
• Adventure Center access at both Boyne Mountain and The Highlands, on us
• Restaurant discounts of up to 50% across Boyne Resorts locations
• 30% savings on spa services at Inn at Bay Harbor and Boyne Mountain
• Complimentary entry to Avalanche Bay Water Park
• Special lodging rates for your friends and family
• Support for continuing education through tuition reimbursement
• Generous PTO and sick leave
• Comprehensive health, dental, and vision plans

If you take pride in creating a clean, comfortable space for guests, we'd love to have you on our team.

Responsibilities

• Review daily reports for vacant rooms needing priority cleaning and upcoming checkouts to plan your workflow.
• Walk through rooms, hallways, and lobby areas to identify and report any maintenance issues to your supervisor.
• Swap out used linens and amenities, restock room supplies, and gather soiled items for laundering.
• Clean and replace worn or dirty items throughout guest rooms.
• Thoroughly sanitize kitchenette and bathroom surfaces.
• Vacuum, sweep, and buff flooring as needed.
• Deep-clean carpets, rugs, upholstery, and curtains.
• Remove dust from furniture, fixtures, and equipment.
• Wipe down walls, ceilings, trim, windows, doors, and sills.
• Empty trash bins and reline as needed.
• Tidy and maintain outdoor patio spaces and furnishings.
• Follow the room-by-room cleaning checklist and inspect finished work against quality standards.
• Monitor supply levels and restock housekeeping carts and closets accordingly.
• Maintain organization and cleanliness in utility and storage areas.
• Take on additional projects as assigned by management.
• Assist guests promptly with requests for extra supplies or information.
• Communicate any significant issues or concerns to your supervisor without delay.
• Keep your personal workspace clean and well-organized.
• Support fellow room attendants across other areas of the resort as needed.
• Finish assigned sections within the designated time and log completed work accurately.

Qualifications

• Heavy lifting is required, up to and including 50 lbs
• Applicants must be at least 18 years old
• Must be available weekends, weeknights, and holidays
• Long periods of standing required
• Team player attitude expected