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CareBridge

Cloud-based EVV and LTSS care management

ASO Contract Admin Consultant

Contract ManagementPosted on Nov 11
Full-time

About the Job

Requirements

  • A BA/BS and at least 6 years of healthcare experience, including contract language development, negotiation, or administration, or an equivalent combination of education and experience.
  • Ability to independently manage an assigned territory and a high volume of contracts while meeting deadlines, turnaround-time expectations, and quality standards.
  • Attention to detail and ability to identify inconsistencies, missing terms, conflicting language, formatting issues, and redlines across complex contract documents.
  • Experience reviewing, revising, and formatting contracts to ensure accuracy, completeness, and consistency with approved templates, standards, and playbooks.
  • Ability to provide professional internal customer service, communicate with stakeholders, manage expectations, provide timely updates, and follow issues through resolution.
  • Organizational and workload-management skills to prioritize multiple contracts, negotiations, and stakeholder requests in a deadline-driven environment.
  • Ability to work independently, exercise sound judgment, and recognize when contract language or business issues require escalation.
  • Written and verbal communication skills to explain complex contract provisions clearly to internal business partners.
  • Research and analytical skills, including the ability to apply project- and process-management tools and practices to contract development activities.

Responsibilities

  • Independently manage an assigned territory and a high-volume portfolio of new and renewing contracts while balancing competing priorities and deadlines.
  • Draft new and renewing self-funded, ASO, stop-loss, and other alternatively funded agreements.
  • Review, research, and quantify the impact of contract and agreement modifications.
  • Use contract-language expertise to draft or recommend customized alternative language provisions.
  • Assist with contract negotiations and coordinate revisions through completion.
  • Resolve contract-related questions from Sales and other internal stakeholders in a timely, accurate, and customer-focused manner.
  • Build and maintain effective working relationships with internal business partners through clear communication, responsive service, and appropriate follow-up.
  • Triage alternative contract-language issues and escalate matters as appropriate.
  • Review contract documents in detail to identify inconsistencies, missing provisions, conflicting language, formatting issues, and other potential errors.
  • Maintain accurate contract records, documentation, metadata, and status information throughout the contract lifecycle.
  • Review and maintain working knowledge of applicable laws and regulations and support related compliance efforts.
  • Serve as a subject matter expert in understanding business needs and identifying business requirements, as needed.
  • Research and troubleshoot contract-database issues for resolution or escalation to the vendor.
  • Conduct research and analysis for enhancements or new projects related to the contract database.
  • Support projects related to legislative and business requirements affecting ASO agreements.
  • Monitor and evaluate workflow processes to identify and recommend opportunities to improve quality, efficiency, and service.
  • Mentor new team members on contract administration processes, systems, and quality expectations.

Desired Qualifications

  • Familiarity with contract lifecycle management tools such as DocuSign, Contaxx, and Icertis, and disciplined use of templates and clause libraries.

About the Company

CareBridge

Cloud-based EVV and LTSS care management

CareBridge Health provides a cloud-based suite of tools to support long-term support services (LTSS). It helps health plans, states, and caregivers ensure safe, independent living by offering electronic visit verification (EVV), data aggregation, 24/7 member support, and benefit management that fit into existing care workflows. The company deploys devices like tablets to high-risk members’ homes and connects patients, families, caregivers, and care teams through a common platform, creating a continuous care lifeline. Its goal is to improve home-based care quality and outcomes while reducing costs for health plans and state agencies, by end-to-end LTSS integration and caregiver collaboration.

Company size
201-500
Company stage
Acquired
Total funding
$185.6M
Headquarters
Nashville, TN
Founded
2009

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