Shift Leader
About the job
- A high school degree or equivalent is required.
- One year of quick-service restaurant experience is preferred.
- Applicants must be at least 18 years old to operate the slicer.
- ServeSafe Food Handler certification is required.
- Reliable transportation is required.
- Applicants must be able to move or transport up to 50 pounds without assistance, subject to stated medical accommodations.
- Applicants must be able to work 38–40 hours per week.
- Applicants must be able to get to and from work.
- Applicants must be certified in all four restaurant positions.
- Support the management team in running the assigned location.
- Coach staff to deliver excellent customer service.
- Produce high-quality food and deliver the company’s customer experience.
- Handle cash.
- Follow the Learning Management System training program.
- Develop employees for career growth.
- Enforce policies and procedures.
- Participate in local and national marketing initiatives.
- Build sales.
- Maintain cleanliness and proper sanitation practices in the establishment.
- Communicate issues to the General Manager, Assistant General Manager, or District Manager.
- Lead by example in food quality, customer service, and uniform standards.
- Maintain the restaurant to a high cleanliness standard.
- Work in a fast-paced, team-driven environment.
- Multitask and work with a sense of urgency.
- Interact with customers and provide an exceptional experience.
- Perform all tasks related to opening and closing the store.
- Bake bread and perform all food preparation.
- Manage and lead a crew of 2 to 5 people.
- Perform slicing duties.
About the company
High 5 Hospitality owns and operates restaurants in Delaware and Maryland, combining national franchise concepts with an independent dining brand. Its portfolio includes Buffalo Wild Wings sports bars, Jersey Mike's sandwich shops, eggspectation restaurants and Limestone BBQ and Bourbon. The group serves local guests through distinct menus and dining formats, with restaurant teams responsible for food preparation, service and the experience at each location. Its business centers on operating these establishments and coordinating restaurant management across the portfolio while each concept retains its own identity. Founded in 2004, High 5 Hospitality is headquartered in Newark, Delaware.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Newark, DE
Founded
2004
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Simplify's Take
What believers are saying
- Kitchen pay includes gratuities in one role: the group's Limestone cook posting offers an hourly wage plus tips.
- Education receives support: the operator advertises tuition reimbursement in its Middletown hospitality opening.
- Management includes health and retirement benefits: the group's restaurant manager posting lists medical, dental, vision and a 401(k).
What critics are saying
- Hours determine certain benefits: the group's hospitality opening conditions benefits and PTO on meeting working-hours requirements.
- One crew opening has certification requirements: the group's Dover posting requires food-handler certification and reliable transportation.
- Serving requires physical stamina: the group's Wilmington server posting requires extended standing and lifting 20 to 50 pounds.
What makes High 5 Hospitality unique
- Barbecue follows specialized supervision: the group's Limestone kitchen prepares smoked meats under a Pit Boss's direction.
- Smaller-format wings are represented: the operator operates two Buffalo Wild Wings GO locations in Maryland.
- Financial controls are assigned locally: the group's restaurant managers oversee food, labor and operating budgets alongside sales reporting.
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