Expeditors

Global logistics and freight forwarding services

Warehouse Manager

Warehouse & FulfillmentPosted on Nov 4

Full-timeFrederick, MD, USAIn-person

About the Job

Requirements

Written and verbal communication skills.
Listening skills.
Leadership ability.
Emotional intelligence.
Ability to lead change.
Adaptability.
Presentation skills.
Analytical thinking and problem-solving skills.
Strategic planning skills.
English language proficiency.
At least four years of country-specific, industry-specific qualifications or experience.
Excellent organizational and time-management skills, and a professional manner.
A proven history of providing exceptional customer service at all levels.
Effective interpersonal skills, including the ability to listen, comprehend, and communicate clearly and concisely to obtain positive results.
Good Microsoft Office skills, including Excel and Word.

Responsibilities

Manage and coach warehouse staff.
Conduct weekly team huddles with warehouse staff.
Conduct monthly one-to-one meetings with the Warehouse Supervisor.
Review and conduct staff appraisals and timely one-to-one meetings in line with the 3+1 Initiative.
Set annual improvement objectives for Warehouse Operations.
Execute the District Tactical Business Plan.
Ensure a safe and secure work environment.
Maintain warehouse and IOC procedures, safety standards, and compliance standards.
Maintain a clean and professional facility.
Ensure equipment is maintained in safe operating condition, including through the required maintenance contract.
Prepare and manage weekly, monthly, and annual budgets for warehouse and IOC operations, including staffing and overtime expenses, equipment procurement and maintenance, and facility repairs.
Ensure the facility is staffed to meet demand, including through a flexible workforce.
Perform or oversee all warehouse and IOC staffing, including permanent and contingent staff.
Drive warehouse excellence and achieve key performance indicators.
Ensure operational coverage by staff with appropriate certifications.
Onboard newly hired staff and maintain the new-hire onboarding and training schedule.
Maintain employee versatility through cross-training.
Manage receiving, shipping, container positioning, and inventory activities in accordance with operational standards and key performance expectations, including warehouse and IOC standard work instructions and 7S processes.
Improve safety, quality, delivery, and cost through continuous improvement methods.
Maintain compliance with facility certification requirements and government policies.
Conduct audits of warehouse and IOC activities to ensure the security and safety of people, the facility, and freight.
Proactively communicate with the team to maintain awareness and understanding of policies and regulations.
Oversee and ensure compliance with Expeditors Operational Process Standards.

Job Description

Managing and coaching the Warehouse staff
Conducting weekly team / huddle with Warehouse staff
Conducting monthly 1-on-1’s with Warehouse Supervisor
Review and conduct staff appraisals and one to one meeting timely in line with the 3+1 Initiative
Set annual improvement objectives for Warehouse Operations
Execution of District Tactical Business Plan
Ensure a safe and secure work environment
Maintain Expeditors warehouse & IOC procedures, safety and compliance standards
Maintain a clean and professional facility
Ensure all equipment is maintained in a safe operational condition including the required maintenance contract
Prepare and manage budget for warehouse & IOC operations weekly/monthly/annually, includes staffing and overtime expenses, equipment procurement and maintenance, and facility repair
Ensure facility is staffed to meet demand including a flexible work force
Preform or oversee all aspects of warehouse & IOC staffing, includes permanent and contingent staff
Responsible for warehouse excellence success and KPIs
Responsible for coverage of operations with staff who have the appropriate certifications
Onboard newly hired staff and maintain the new hire onboarding and training schedule
Responsible for employee versatility (cross training)
Manage all receiving, shipping, container positioning, and inventory activities following operational standards; (OPS) and KPI expectations, including the warehouse / IOC standard working instructions and 7S processes
Responsible for improving safety, quality, delivery and cost through continuous improvement methods
Maintain compliance to all facility certification requirements and government policies
Responsible audits of warehouse & IOC activities to ensure security and safety of people, facility, and freight
Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations
Oversee and ensure compliance with Expeditors Operational Process Standards

Qualifications

Written and verbal communication skills
Listening skills
Leadership
Emotional intelligence
Leading change
Adaptability
Presentation skills
Analytical thinking
Problem solving
Strategic Planning
English language proficiency
4 + years of industry specific qualification (country specific)
Excellent organizational skills, time management skills in addition to a professional manner
A proven history of providing exceptional customer service at all levels
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Good Microsoft Office skills (Excel, Word etc.).

Additional Information

Expeditors offers excellent benefits

Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long-Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program
$60,000-$80,000 base + monthly bonus

Compensation: 60000 to 80000 (USD) (YEARLY)

About the Company

Expeditors

Global logistics and freight forwarding services

Expeditors provides global logistics and freight forwarding services, offering customized supply chain solutions for international trade. It uses a unified technology platform across a global network of 340+ locations to manage transportation, customs and compliance, and warehousing and distribution. By tailoring end-to-end logistics workflows, Expeditors helps clients move goods efficiently across borders and industries such as automotive, aerospace, healthcare, oil and energy, and retail. The company stands apart from competitors through its highly customized, integrated solutions and seamless information systems that coordinate all parts of the supply chain. Its goal is to optimize each client's international logistics process, reducing complexity and improving visibility and reliability in global trade.

Company size: 10,001+
Company stage: IPO
Headquarters: Bellevue, WA
Founded: 1979

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