Mark43 is approved to hire in Canada, the UK, and 40 U.S states, including AL, AZ, CA-excluding San Francisco, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, and WI. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for law enforcement tools and technology. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.

We’re seeking an experienced Product Director for our Computer Aided Dispatch (CAD) product line and Mobile applications with a history of leading a product and teams to drive ideas from inception to launch. Our cloud native CAD solves challenging problems unique to Public Safety. To that end, the product team thrives on our uncanny ability to research and break down complex problems and deliver simple and delightful user experiences.

What you can expect to work on:

Managing a team of 2-3 Product Managers
Developing a deep understanding of our customers needs through customer interactions, market research, user feedback and competitive analysis
Partnering with the customers, sales, design and engineering, customer success and delivery to define, own and execute the CAD and Mobility product roadmap
Improving processes used by PMs to drive efficiency and foster collaboration with other teams
Communicating product priorities across the organization using data driven decision making
Creating and owning team-wide goals and metrics around feature launches, success outcomes and iterating based on results
Presenting company wide and customer facing product updates on a regular basis
Partnering with marketing on go-to-market strategy and sales enablement
Aligning CAD and Mobility investments with company growth targets, launch enablement, and customer retention goals, all of which will enable the company to dominate the CAD market

What we expect from you:

Strong alignment with our mission
8-10 years experience working in product, with 4+ years as a product leader and managing Product Managers
6+ years managing a complex enterprise product
Travel up to 20%
Ability to learn quickly and become an expert within the company on our CAD and on the CAD market
Demonstrated experience shipping multiple products from start to finish, concept to launch
Well-rounded business, design, and tech acumen which enable productive discussions with customers, sales, designers and engineers
Ability to see the simplest path through a complex workflow
Experience channeling the points-of-view of a wide range of stakeholders
Proven experience using data to drive decision making
Experience building internal training and onboarding for new PMs
Very comfortable using agile/kanban or similar methodologies to approach your work

What you can expect from us

Constant collaboration with numerous Mark43 teams, including design, engineering, and services
Building mission critical and socially responsible software to enable first responders to better serve their communities
A team that respects and embraces your ideas and expertise
Coworkers that are motivated by pursuing excellence, rather than the prospect of personal gain
A workplace dedicated to supporting and bettering public safety and government agencies

Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.

As a part of Mark43’s security measures all employees must: Engage in appropriate use of the company’s electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.

Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email [email protected] requesting the accommodation.

Director of Product Management

Mark43

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