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The Michaels Organization

Residential real estate development and management

Lead Maintenance Technician

Building & Property MaintenanceConfirmed live in the last 24 hours
Full-timeDahlonega, GA, USAIn-person

About the Job

Requirements

  • Computer skills are required.
  • One year of supervisor experience is required.
  • Knowledge and application of applicable codes, laws, and regulations are required.
  • A high school diploma or GED is required.
  • A valid driver’s license and acceptable driving record are required.
  • Any certifications required by law must be held.
  • Required courses, classes, and training provided by MMS must be completed successfully.
  • The employee must be able to work as part of a team and complete assignments independently.
  • The employee must be able to work in a fast-paced, customer-service-oriented environment, perform under pressure, and meet deadlines.
  • The employee must be able to read and write legibly to complete maintenance reports and requests, review manuals and operating instructions, read cautionary labels, and respond to written instructions from staff and residents.
  • The employee must be able to read and interpret technical drawings and diagrams.
  • The employee must be able to prioritize and manage daily workload to ensure successful completion.
  • The employee must be able to take instructions from supervisors and exercise problem-solving skills.
  • The employee must interact professionally and pleasantly with co-workers, supervisors, vendors, residents, guests, and the public.
  • The employee must be knowledgeable and skilled in the safe use and maintenance of the tools required for the position.
  • The employee must be able to work 40 hours per week, including evenings, weekends, and holidays when required for emergency, on-call, or scheduled shifts; overtime may be required.
  • The employee must be eligible and able to drive a company vehicle for resident service requests, picking up replacement parts and supplies, and grounds inspections.
  • The employee must pass a background investigation and drug test screening.
  • The employee must be able to meet the listed physical demands, including lifting, carrying, pushing, and pulling loads, climbing, and other physical activities.

Responsibilities

  • Work closely with the Maintenance Supervisor and assume some of the Supervisor’s duties in their absence.
  • Assist the Maintenance Supervisor in maintaining the physical integrity of the community and supervising maintenance staff.
  • Help assign and distribute work orders.
  • Work with vendors to ensure quality of work and assist technicians with issues that arise while they perform their duties.
  • Help ensure a safe, secure, and comfortable living environment for residents, visitors, and staff.
  • Carry out assigned duties safely and perform other duties as requested by the Maintenance Supervisor and Facility Director.
  • Provide customer service while assessing and repairing the property.
  • Supervise maintenance technicians in the absence of the Facility Director.
  • Follow applicable EPA and OSHA regulations for proper storage and management of hazardous materials, including solvents, flammables, caustics, and Freon.
  • Monitor property conditions and promptly correct unsafe conditions, such as broken pool gates, broken steps, open holes, and broken or burned-out exterior lights.
  • Know the locations of utility meter cut-offs, fixture cut-offs, and sewer clean-outs.
  • Perform basic and advanced HVAC repairs on residential heating and cooling systems, including preventive maintenance, troubleshooting, repairing or replacing faulty internal parts, pulling vacuums and charging units, and repairing or replacing entire HVAC systems.
  • Perform basic electrical repairs on appliances, fixtures, switches, outlets, and circuits, and light plumbing work such as clearing stoppages and replacing fittings.
  • Perform carpentry work, including fitting doors, freeing windows, replacing and building shelves, sanding and refinishing floors, and interior and exterior painting.
  • Replace broken glass, tile, screens, garbage disposals, fixtures, appliances, draperies, and locks.
  • Assist with custodial and grounds work in common areas, including sweeping, mopping, vacuuming, emptying trash, and cleaning windows.
  • Respond to work orders and resident concerns in a timely and professional manner.
  • Assist make-ready staff as directed by the Maintenance Supervisor to meet deadlines.
  • Maintain accurate preventive-maintenance and work-order records.
  • Report maintenance or resident-related concerns to the manager or supervisor promptly.
  • Periodically inspect units, buildings, and common areas, and perform repairs and janitorial assistance as needed.
  • Ensure storage areas and entrances are locked and adequately lit.
  • Attend and participate in training seminars as requested, and comply with OSHA standards and company safety policies and procedures.
  • Interact effectively, promptly, and professionally with residents, contractors, and the property management team regarding maintenance services.
  • Monitor spare-parts and supplies inventory levels and inform the Maintenance Supervisor of shortages.

Desired Qualifications

  • An HVAC certification is preferred.
  • Three years of experience or training in carpentry, light plumbing, light electrical work, painting, refurbishing and cleaning, or air-conditioning is preferred.

About the Company

The Michaels Organization

Residential real estate development and management

The Michaels Organization is a national real estate firm that designs, develops, and manages rental communities. It serves diverse residents, including military and affordable housing, with a portfolio exceeding $12 billion in assets and more than 200,000 residents across the United States. Its business model is full-service and integrated, handling every step from initial design and development to long-term property management. Revenue comes from development fees, property management fees, and rental income from owned and managed properties. A key differentiator is its end-to-end lifecycle control, which aims to maintain consistent quality across properties. The company also supports residents through The Michaels Organization Educational Foundation, which provides academic scholarships to residents. The goal is to provide stable, well-managed housing communities at scale while promoting community development and resident education.

Company size
1,001-5,000
Company stage
Grant
Total funding
$65.7M
Headquarters
Camden, NJ
Founded
1973

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