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Elastic

Searches enterprise data and monitors systems

Mid Market Account Executive

Account ExecutiveConfirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listedIn-person

About the Job

Requirements

  • At least 5 years of successful quota-carrying experience closing complex enterprise deals and consistently exceeding targets in a consumption-based or usage-model environment.
  • Demonstrated ability to apply MEDDPICC or equivalent discovery and qualification frameworks to maintain disciplined pipelines and eliminate low-probability deals.
  • Track record of delivering executive-level presentations and demos that connect product capabilities to measurable financial or risk outcomes.
  • History of landing multi-year, high-ACV contracts while protecting margin and securing executive stakeholder buy-in.
  • Comfort discussing observability, security, vector and traditional search, and cloud cost optimization.
  • Ability to partner effectively with internal teams, incorporate feedback, and work in keeping with community and openness values.
  • Genuine appreciation for open-source communities and the Elastic model.

Responsibilities

  • Own a defined territory and build pipeline by executing proactive email, call, and social outreach that generates at least 50% of booked opportunities.
  • Conduct discovery and qualification to uncover customer pain, business impact, budget, and decision criteria using frameworks such as MEDDPICC.
  • Craft and deliver tailored narratives and live demonstrations that connect Elastic Search, Observability, and Security capabilities to measurable business outcomes.
  • Collaborate with customers on formal close plans and maintain CRM records to support forecast accuracy of at least 90% within ±10%.
  • Lead high-stakes contract and pricing discussions, defend value, structure give/get trades, and secure multi-year consumption commitments.
  • Position Elastic as a Search AI platform by discussing cloud economics, usage-based pricing, and modern data architectures.
  • Partner with Solutions Architects, Customer Success, Marketing, and Revenue Operations to accelerate deals and support customer outcomes.

Desired Qualifications

  • Prior experience at an open-source or developer-centric infrastructure company.
  • Familiarity with observability use cases involving logs, metrics, and traces, or security analytics use cases such as SIEM/XDR.
  • Experience selling or advocating in an open-source software context.

About the Company

Elastic

Searches enterprise data and monitors systems

Elastic builds search, observability and security software for developers, IT operations teams and security analysts. Elasticsearch indexes enterprise data so applications can retrieve records, while Kibana gives teams dashboards for exploring results and investigating system activity. Customers use the tools to search business information, monitor applications and infrastructure, and investigate threats across their data. Elastic sells managed cloud services and self-managed subscriptions, with resource-based hosted pricing, usage-based serverless pricing and licenses tied to nodes and memory. Founded in 2012, Elastic lists San Francisco, California, as its headquarters.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2012

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