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Accenture

Advises businesses and runs their technology

Telephony Cloud Engineer

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeRedmond, WA, USA$50 - $77 /hr

About the Job

Requirements

  • At least 4 years of experience with hands-on migration in one or more of voice telephony, Session Initiation Protocol, Public Switched Telephone Network, session border controllers, carrier messaging, short message service, Rich Communication Services, WhatsApp, email delivery, Communications Platform as a Service platforms such as Twilio, Vonage, Sinch, Bandwidth, or Infobip, or contact center platforms such as Genesys, NICE, Amazon Connect, Five9, Teams, or Dynamics.
  • High school diploma or GED.
  • Ability to read and modify integration code in C, JavaScript, TypeScript, Java, or Python; work with software development kits, REST APIs, and webhooks; and debug live call and message flows from logs and telemetry.
  • Working knowledge of Azure as applied to communications workloads, identity, networking, and event monitoring.

Responsibilities

  • Plan and execute production cutovers of live communications workloads carrying real users or traffic; the candidate must have personally executed at least two such cutovers.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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