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Universal Health Services

Manages hospitals and behavioral health facilities

Mental Health Technician

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeMadera, CA, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Two years of related experience are required, including knowledge of psychiatric patient care techniques and an understanding of mental illness.
  • CPR certification is required.
  • Crisis Prevention Intervention training is required and may be completed during new-hire orientation.
  • Strong knowledge of The Joint Commission, HCFA, OSHA regulations, patient-rights standards, and applicable federal and state laws governing mental health care facilities is required.
  • Knowledge of personal hygiene training techniques, code procedures, psychiatric care techniques, assaultive behavior management techniques, admitting procedures, and problem-intervention-evaluation charting is required.
  • Skill in organizing and prioritizing workloads to meet deadlines and in telephone etiquette and paging procedures is required.
  • Oral and written communication skills and the ability to communicate effectively with patients and co-workers are required.
  • The ability to adhere to safety policies and procedures, maintain confidentiality, work as a team, accept direction, and follow policies and procedures is required.
  • The ability to recognize the importance of adapting care to adolescent, adult, and geriatric patient groups is required.
  • The ability to participate in all aspects of patient care, work in a fast-paced environment, and react calmly and effectively in emergencies is required.
  • The ability to operate a stethoscope competently is required.
  • The ability to competently perform Handle with Care techniques is required.
  • Must work every other weekend, both Saturday and Sunday, as required.
  • Must be able to hear sufficiently, with or without correction, to perform essential job functions; stand, sit, or walk for up to six hours and sit for up to two hours; and move frequently while delivering patient care.
  • Visual acuity is needed to read patient charts and demonstrate or assist with activities; the employee must also be able to read written material and discern a variety of odors.
  • Must be able to spend 20% of the workday outdoors in temperatures from 30° to 110°F and 80% indoors in temperatures from 60° to 85°F.
  • Must occasionally push or pull wheeled carts weighing up to 200 pounds, frequently lift and carry up to 10 pounds, and occasionally lift and carry up to 25 pounds with assistance.
  • Must frequently reach above, at, or below shoulder height; kneel, bend, stoop, turn, twist, and handle small objects using gross and fine manipulation.
  • Must occasionally handle hazardous or infectious waste and work in environments with frequently high noise, cleaning chemicals, occasional mechanical and electrical hazards, and frequently generated dust, mist, and steam.

Responsibilities

  • Provide continuous patient care, supervision, interaction, and role modeling to adolescent through geriatric patients as an active member of the treatment team, under the direction of a Registered Nurse.
  • Maintain the safety of assigned patients by verifying patient safety every 15 minutes and recording checks on appropriate forms.
  • Observe and document changes in patients’ appearance, behavior, and progress toward treatment-plan goals.
  • Communicate changes in patients’ conditions to the Charge Nurse or Nurse Manager.
  • Document interventions promptly and ensure they are based on each patient’s plan of care; document services rendered according to established criteria.
  • Apply appropriate crisis-intervention techniques and assist patients in achieving their optimum level of independent functioning.
  • Communicate and cooperate with patients, licensed practitioners, co-workers, and visitors in a prompt and courteous manner; advocate for patients and uphold their rights.
  • Follow the reporting and supervisory hierarchy, attend program meetings, and maintain related records.
  • Participate in assigned performance-improvement activities, including in-services and auditing, and use time constructively to complete assigned responsibilities.
  • Use sound judgment when making decisions and comply with facility, department, and corporate personnel policies and procedures.
  • Attend mandatory facility in-services and staff-development activities and maintain confidentiality of employee and patient information.
  • Conduct safety rounds to ensure contraband is not allowed on units.
  • Escort patients to meals, activities, and, when needed, other healthcare facilities; maintain appropriate therapeutic boundaries and follow established procedures.
  • Provide pertinent feedback to the interdisciplinary treatment team about patient responses to group offerings, treatment interventions, and therapeutic objectives.
  • For child patients ages 5 through 11, maintain knowledge of program rules and guidelines; assess developmental behavior and note deviations; set age-appropriate limits; adapt expectations for learning disabilities; interact appropriately; and use seclusion and restraint procedures with attention to body size, abandonment issues, and histories of physical or sexual abuse.
  • For adolescent patients ages 12 through 18, maintain knowledge of program rules and guidelines; assess developmental behavior and note deviations; set age-appropriate limits; adapt expectations for learning disabilities; interact appropriately; and use seclusion and restraint procedures with attention to body size, abandonment issues, and histories of physical or sexual abuse.
  • For adult patients ages 19 through 64, gather information from patients, families, and the interdisciplinary team; use knowledge of adult behavior in treatment planning and interventions; recognize behaviors and set appropriate limits; use applicable seclusion and restraint procedures; apply theoretical concepts to adult care; and maintain knowledge of program rules and guidelines.
  • For geriatric patients ages 65 and older, maintain knowledge of developmental tasks and sociological theories of aging; apply theoretical concepts to gerontological health and behavioral care; and gather information from patients, families, and the interdisciplinary team to develop a comprehensive plan of care using therapeutic judgment.
  • For chemically dependent patients, understand special care needs, collaborate with chemical-dependency staff to facilitate the plan of care, and maintain awareness of how personal issues related to codependency may affect work performance and relationships.

Desired Qualifications

  • Certified Nursing Assistant certification is preferred.

About the Company

Universal Health Services

Manages hospitals and behavioral health facilities

Universal Health Services operates a network of acute care hospitals, behavioral health facilities, and ambulatory centers across the United States. It generates its services by acquiring and managing healthcare facilities, then integrating them under centralized operating practices to deliver patient care. The company’s offering is the management and provision of hospital and behavioral health services, with a focus on standardized clinical operations, economies of scale, and nationwide coverage. What sets UHS apart is its long history of growth through acquisitions, its size and scale in both acute and behavioral health markets, and its ability to integrate new facilities while maintaining consistent care quality. Its goal is to provide high-quality healthcare across a broad network, improve patient outcomes, and sustain long-term value for shareholders by expanding access and efficiency in hospital and behavioral health services.

Company size
10,001+
Company stage
IPO
Headquarters
Upper Merion Township, Pennsylvania
Founded
1978

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