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AIA Group

Pan-Asian life insurance provider

Associate Retail Operations

InsuranceConfirmed live in the last 24 hours
Full-timePutrajaya, MalaysiaNo salary listedIn-person

About the Job

Responsibilities

  • Process authorized Retail Operation and Adviser Remuneration transactions within the required benchmarks.
  • Process all Life change requests received according to stipulated requirements.
  • Meet or exceed timelines and objectives agreed with the supervisor for other assigned tasks or projects.
  • Implement impact plans on time and participate in, drive, or contribute to team activities.
  • Attend and obtain certification for identified development plans to upgrade authority limits, skills, and personal development.
  • Perform other responsibilities and duties periodically assigned by the supervisor to meet operational or other requirements.
  • Meet or exceed agreed individual processing turnaround times.
  • Ensure service quality, presentation, and accuracy meet or exceed customer and business-partner expectations.
  • Meet or exceed defined minimum productivity standards.
  • Meet the tardiness benchmark.

About the Company

AIA Group

Pan-Asian life insurance provider

AIA Group provides life insurance and related financial protection across Asia. It sells life insurance, protection, and long-term savings products to individuals and groups, paying benefits and claims when needed. It differentiates itself with a pan-Asian footprint across 18 markets, long-standing customer and agent relationships, and a strong focus on environmental, social, and governance practices. Its goal is to be a leader in ESG while helping millions live Healthier, Longer, Better Lives and creating long-term value for stakeholders.

Company size
10,001+
Company stage
Not listed
Total funding
$618.7M
Headquarters
Central and Western District, Hong Kong
Founded
Not listed

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