Head of Business Development

About Nebulab

Nebulab is a Shopify strategy, design, and development consultancy, helping upper mid-market and enterprise consumer brands turn their digital experience into a source of differentiation and competitive advantage. We work with some of the most renowned and innovative DTC brands in the industry, with average client engagements lasting years, to tackle the toughest strategic and technical challenges in ecom design and engineering.

We've been around since 2011, have worked with more than 100 brands over the last fifteen years, and have been remote-first since day one. Our team of 40 is spread across Europe and beyond, and everyone has at least five years of e-commerce and DTC experience.

Until now, our US business development has been driven by leadership and word of mouth: most of these clients came through referrals and the relationships our founders built. Over the past year, we've built a more structured presence in the market, with regular client visits, event sponsorships, and our own gatherings for operators. Now we want someone on the ground who owns the US market full-time.

The role

You'll be our first dedicated business development hire in the US. You'll take over a market that's already moving: active client relationships, a CRM full of target accounts, a defined ideal customer profile, documented positioning, a partner program, and a calendar of events. Your job is to give it the full-time focus it hasn't had yet, and to grow it into a repeatable US pipeline.

Our deals don't come from volume. We sell to large, complex consumer brands where DTC is a primary channel. Engagements last months or years, and deals are six figures. Our buyers are VPs/Heads of E-commerce and CTOs, and they rarely buy from a cold email. They buy from people they already trust, often when their current agency has let them down or when they need a firm that deeply understands and builds around the nuances of their business. Your job is to make sure Nebulab is on the shortlist when that happens.

You'll report to Alessandro Desantis, the Nebulab partner leading our business development, and you'll scope deals with company leadership and the senior practitioners who deliver the work.

What you'll do

• Own the US number. Set pipeline and revenue targets with the partners and hit them, from first conversation to signed proposal.
• Build the network. Get to know the e-commerce and digital leaders at our target accounts, stay close to them over months or years, and be the first call when their current agency stops working.
• Run the partner channel. Build referral relationships with Shopify, the tech partners we deliver with most (Klaviyo, Global-e, Elevar, and others), and complementary agencies. Turn informal favors into joint account mapping and co-marketing.
• Shape our events. Decide which events we sponsor, attend, or skip, and host our own small dinners and gatherings for operators in the cities where our clients cluster.
• Close the loop with marketing. Tell us what US buyers care about so our content, case studies, and campaigns give you something worth sending. You won't be writing it alone.

Who you are

You've sold high-consideration services to e-commerce brands, and you already know a good number of the people who buy them.

You'll likely have:

• 7+ years in business development or sales at a Shopify agency, an e-commerce consultancy, or a Shopify ecosystem partner (an app, platform, or tech company selling to mid-market brands).
• A track record of closing six-figure services deals with VP- or C-level buyers, over sales cycles measured in months.
• A US network among DTC brand operators and the Shopify partner ecosystem that you can put to work from day one.
• Enough technical and design literacy to hold your own in a scoping call with a CTO and to know when to bring in a practitioner.

Bonus points if you:

• Have worked on the partner side at Shopify or a major Shopify tech partner.
• Have hosted events or built a community for e-commerce operators.
• Are based in or near one of our client clusters, such as New York or Los Angeles.

This role is probably not for you if you're used to working inbound leads, handing off to account managers, or having an SDR team book your calls.

Why this is worth your time

• Something real to sell. Our retainers run for years because the people who pitch are the people who ship. You won't have to oversell anything, and you won't have to apologize for the delivery.
• Small on purpose. We'll probably never be a 300-person agency, and we don't want to be. You get the reach and influence of joining early, at a company with fifteen years of track record behind it.
• Compensation. Base salary plus commission on the business you bring in.
• Location. Remote within the US, with regular travel to clients and events, and trips to Europe.
• Time to grow. 10% of your working hours (about 165 a year) is Investment Time, for whatever makes you better at your job or helps you recharge. On top of that, up to 4 days and $500 a year for conferences, and a budget for books and courses.
• Time off. 22 vacation days, plus national holidays, sick leave, and special paid leave.
• A week with the whole team, every year. Our retreat is the one time we all meet in person. The last one was in Ericeira, Portugal, where we surfed, ran workshops, and rewrote our values together.
• Transparency you can check. How we work, from pay to hiring to how we sell, is documented publicly at playbook.nebulab.com.

We're a remote-first company named one of Europe's Best Workplaces. We hire on the ability to do great work and help colleagues do theirs, regardless of background.

How to apply

We are skipping our regular hiring process for this position. Please email [email protected] directly instead, indicating where you heard about the job you think the position is right for you.