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Full-Time

Business Development Representative

Confirmed live in the last 24 hours

Gladly

Gladly

201-500 employees

AI-driven customer service platform

AI & Machine Learning
Consumer Software

Compensation Overview

$65k - $100kAnnually

+ Variable Pay + Equity

Mid, Senior

Remote in USA

Category
Business Development
Business & Strategy
Required Skills
Sales
Communications
Requirements
  • Experience working in a strategic SDR/BDR role in the SaaS/Software space or equivalent sales experience
  • Strong work ethic and time management skills
  • Results-driven, creative, and detail oriented
  • Excellent written/verbal communication skills
  • Ability to work in a fast-paced, team environment
  • Good time management ability with strong organizational skills and attention to detail
  • Ability to learn and understand new products and technology
Responsibilities
  • Develop creative outreach methods to engage leads by phone, email, and chat
  • Generate first meetings and new business opportunities
  • Work closely with Account Executives to target prospects and secure meetings
  • Achieve monthly quotas of sales qualified opportunities
  • Use sales tools to run accounts through the sales cycle
  • Create and prioritize target account and contact lists
  • Perform additional Business Development-related tasks as required

Gladly offers a customer service platform that integrates AI and automation to provide personalized, around-the-clock support, accurate self-service, and real-time guidance for agents, while unifying all customer interactions into one lifelong conversation across multiple channels. The platform leverages AI and automation to deliver personalized, 24/7 support, accurate self-service, and real-time guidance for agents, while unifying all customer interactions into a single, continuous conversation across various channels.

Company Stage

M&A

Total Funding

$195M

Headquarters

San Francisco, California

Founded

2014

Growth & Insights
Headcount

6 month growth

9%

1 year growth

13%

2 year growth

26%