W

Walmart

Sells groceries and essentials in stores and online

Front End Coach

Retail Store ManagementPosted on Nov 10
Full-timeSalem, NH, USA$65k - $100k /yrIn-person

About the Job

Requirements

  • Meet one of the following minimum qualification pathways: two years of college; one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • Successfully complete all job-required trainings and assessments.
  • For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
  • For facilities that sell only ammunition and have state-specific requirements, obtain a current state-issued Certificate of Eligibility if required.

Responsibilities

  • Lead and develop teams by teaching, training, listening to associates, touring stores, providing feedback, and communicating and collaborating with associates about store operations, technology, merchandising, business initiatives, and company direction.
  • Introduce and lead company change efforts, provide clear expectations and guidance for implementing business solutions, and communicate business objectives to teams.
  • Model and demonstrate customer service standards by following the One Best Way service model and supporting customer service initiatives, community outreach, and resolution of customer needs, complaints, and issues.
  • Develop and implement action plans to correct deficiencies and provide process improvement leadership to ensure a high-quality customer experience.
  • Drive the financial performance and sales of the designated store area by reviewing profit-and-loss statements, assisting with budgeting and forecasting, controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes, and implementing plans to mitigate shrink and achieve sales and profit goals.
  • Hire, train, mentor, assign duties to, recognize, and develop hourly associates; set clear expectations and develop qualified associates to meet staffing needs and company growth goals.
  • Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, support plans and initiatives, identify and communicate goals, build accountability, measure progress, address improvement opportunities, and promote continuous learning.
  • Promote a workplace of belonging, build relationships, communicate with impact, attract and retain talent, empower and develop talent, and recognize associates’ contributions.
  • Model integrity, ethics, and compliance; hold oneself and others accountable; support company policies and values, including the Open Door Policy and sustainability-related goals.
  • Serve customers and members by putting the customer first, adapting to how, where, and when customers shop, and applying EDLP and EDLC business models to plans.
  • Make decisions using data insights and analysis while balancing short- and long-term priorities and considering customers, associates, shareholders, suppliers, business partners, and communities.
  • Drive continuous improvement, adopt new technologies and skills, and support others through change.

Desired Qualifications

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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