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Alt.xyz

Platform for trading card investment services

Lead Design Builder: Marketplace

Product DesignConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Demonstrate relentless curiosity about users and conduct research directly.
  • Have repeatedly made ambiguous problems tractable, defining the problem before work begins and explaining the approach, scope, and evidence of clarity.
  • Articulate and defend problem definitions and trade-offs to engineers, founders, and customers.
  • Influence product direction through reasoning, including reframing roadmaps, rejecting poor directions, and advocating for design details.
  • Bring founding, first, or early designer experience, or experience building something independently.
  • Have shipped work conceived by the candidate and be able to explain the problem framing behind it.
  • Present a portfolio organized around problems and outcomes, with quantitative evidence of results and learnings.
  • Prototype in code or code-adjacent tools as a way of thinking, and be able to demonstrate recent work with tools such as Claude, Cursor, Lovable, v0, or Figma Make and explain what the tool got wrong.

Responsibilities

  • Own marketplace surfaces for listing and submission, offers, bidding and auction close, and payout.
  • Write problem frames for owned surfaces, including user needs, supporting evidence, success metrics, and metrics to instrument before launch.
  • Create solutions that resolve user problems completely and deliver a polished, delightful experience.
  • Explore multiple solution directions, pressure-test and validate them with users, and converge against a written quality bar.
  • Make decisions about when and how experiences appear, their tone and content, what is removed, and effects on neighboring screens.
  • Write product copy, including explanations of offers.
  • Determine how the platform communicates confidence and uncertainty, and what it states versus suggests; provide design sign-off for model-generated user-facing content.
  • Establish and maintain the quality foundation for the team’s iterations and ensure design fidelity through implementation by pairing with engineers at ship time.
  • Instrument metrics before launch, conduct readouts, and discontinue unsuccessful approaches.
  • Conduct weekly customer conversations; regularly analyze customer experience tickets and session replays; run lightweight tests; and cite research evidence in problem frames.
  • Build working prototypes in code to evaluate ideas.
  • Create clickable prototypes of new flows within a day using real card data, simulated model output, and testable interactions.
  • Write a Claude skill that applies the surface’s written quality bar to frames before review.
  • Analyze customer experience tickets and session replays at volume to identify patterns associated with abandoned submissions and repeated visits before users leave.
  • Synthesize customer calls into actionable findings for the team the same afternoon.
  • Generate and evaluate multiple design directions, documenting what each direction reveals.
  • Test prototypes with high-value sellers and bring behavioral data to roadmap planning.
  • State where AI output is unreliable for the work and what should not be delegated to a model.
  • If applicable, lead with artifacts such as agents, skills, MCP servers, connectors, or internal tools built and used by the team.

Desired Qualifications

  • Experience with marketplace or two-sided products.
  • Experience with high-consideration or financial products where trust affects conversion.
  • Experience with consumer products that have passionate communities.
  • Collecting trading cards or having a perspective on the market.

About the Company

Alt.xyz

Platform for trading card investment services

Alt is a platform for researching, buying, selling, and borrowing trading cards, offering real-time pricing data, portfolio tracking, and a secure vault for asset storage. The platform leverages technologies such as instant card valuation and market trend analysis to enable users to maximize their card sales and make informed investment decisions.

Company size
51-200
Company stage
Series B
Total funding
$404.4M
Headquarters
San Francisco, California
Founded
2020

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