Full-Time
Director of Product
Posted on 9/24/2024
Instacart
10,001+ employees
Online platform for grocery delivery services
Compensation Overview
$228k - $305kAnnually
Senior
Remote in USA
- Bachelor's degree in Business, Marketing, Computer Science, or a related field. A Master’s degree or MBA is preferred.
- Minimum of 8-10 years of product management experience, with at least 2-4 years of managing a team of 3+ PMs.
- Significant experience leading product teams delivering customer facing products.
- Strong communicator with experience pitching and landing 0-1 new products as well as extensively optimizing existing features.
- Proven ability to lead cross-functional teams, drive customer obsession, and drive data driven decision making.
- Product management experience in the eCommerce field, including with shopping, ads, purchase and/or delivery flows (preferred).
- Experience with AI and personalization (preferred).
- Develop and implement a strategic product vision that positions Instacart as the preferred destination for customers' weekly grocery shopping needs.
- Lead a diverse team of product managers, designers, engineers, machine learning experts, and data scientists to deliver innovative solutions and enhance product offerings.
- Leverage customer insights and market data to formulate product strategies that address user needs and boost customer satisfaction.
- Oversee the entire product lifecycle, prioritizing conversion rate improvements and customer retention through data-driven decision-making.
- Collaborate closely with executive leadership and other stakeholders to ensure product strategies are aligned with business objectives, driving overall company success.
Instacart operates in the online grocery delivery market, allowing customers in North America to order groceries from local stores and chain retailers through its website or app. Customers can select items, and personal shoppers in their area will pick, pack, and deliver the groceries to their homes or prepare them for store pickup. Instacart generates revenue by charging delivery fees for each order, offering a subscription service called Instacart Express for unlimited free deliveries, and collecting service fees on orders. Additionally, it earns money from in-app advertising by retailers and consumer brands. The company distinguishes itself from competitors by providing same-day delivery and a 100% quality guarantee on all orders, boasting a vast catalog of 1 billion products from over 500 retailers and local grocers. Instacart's goal is to be a reliable and convenient grocery delivery service, having successfully completed millions of orders across the U.S. and Canada.
Company Stage
IPO
Total Funding
$2.8B
Headquarters
San Francisco, California
Founded
2012
6 month growth
↑ 5%1 year growth
↑ 9%2 year growth
↑ 22%
Simplify's Take
What believers are saying
- Partnership with Pet Valu expands Instacart's reach into the pet product market.
- Express Lane service boosts customer loyalty with free delivery for Instacart+ members.
- Collaboration with Party City diversifies product range with same-day party supply delivery.
What critics are saying
- Albertsons' digital transformation investments could erode Instacart's market share.
- Party City collaboration may strain logistics during peak demand periods.
- Quebec expansion may face regional regulatory challenges and local competition.
What makes Instacart unique
- Instacart offers a 100% quality guarantee on every order, ensuring customer satisfaction.
- Customers can mix items from multiple stores into one order, enhancing convenience.
- Instacart's SNAP eligibility screener attracts users seeking quick benefit checks.
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Benefits
Go far together
Grow the pie
Roll up your sleeves
Put it all on the table
Serve generously