Bilingual Human Resources Supervisor

SHIFT HOURS:

PRIMARY FUNCTION: The HR Supervisor oversees the day-to-day departmental activities, administering human resources programs with emphasis on employment and employee relations matters, salaried recruiting and supervisor coaching and training. This role communicates and interprets company human resource policies and procedures for managers and employees in compliance with company policies and Federal and State legal requirements.

RESPONSIBILITIES AND TASKS:        

• Oversee the day-to-day activities in the Human Resources department to ensure work is completed in compliance with company policies and procedures and all Federal, State and local legal requirements
• Counsel and guide managers on appropriate performance management measures; assist managers in writing corrective action memos and other documentation; attend or conduct corrective action sessions and follow-up as necessary
• Advise managers and supervisors of state and federal regulations and effective human resource practices with regard to employee issues
• Coordinate recruitment process for salaried (exempt and non-exempt) openings including sourcing, screening and interviewing; ensure offers are made in accordance with procedures and are available in Workday; coordinate new hire paperwork accurately and conduct new hire salaried employee orientation, apprising employees of policies and benefit options
• Identify employee needs with regard to performance problems, training options, and career development and make recommendations accordingly
• Provide human resources-related training addressing areas such as performance counseling and employee relations issues
• Research employee complaints and grievances if applicable, taking appropriate action for resolution as required
• Gather and compile data, creating required reports (CERP, Retention, etc.), and communicate to appropriate personnel in a timely manner as needed
• Administer NOCTI program including testing, recording scores, promotions and subsequent pay increases based on passing levels
• Identify and communicate opportunities for process improvement to streamline processes and improve efficiency
• Mentor, coach and train/ cross-train employees encouraging career development; provide consistent feedback concerning strengths and areas in need of improvement
• Follow and promote all safety initiatives, (i.e. wear appropriate PPE in areas where mandatory)  helping to maintain a zero accident culture
• Perform additional relevant duties as assigned

SUPERVISOR RESPONSIBILITIES:

• This role is a Leader of People role with required competencies:  Sizing up People, Delegation, Planning, Customer Focus and Conflict Management

EDUCATION and CERTIFICATIONS:

• Bachelor’s degree in relevant discipline from an accredited institution preferred
• Combination of Education and experience may be substituted for degree

EXPERIENCE AND SKILLS:

• Minimum two (2) years progressively responsible experience in the human resources field with emphasis on employment, employee relations, and/or benefits  
• Demonstrated one (1) years’ leadership experience including knowledge of timekeeping requirements, policy adherence, conflict resolution and  the ability to resolve issues efficiently and effectively; experience supervising employees preferred  
• Must have the ability to effectively communicate in English, both verbal and written, with internal and external customers in a timely and professional manner; ability to communicate in multiple languages preferred
• Strong attention to detail and organizational skills with the ability to prioritize
• Ability to work effectively with others, possessing tact and discretion and demonstrate a high level of confidentiality in all matters
• Must have strong computer skills: MS Word, PowerPoint, Excel, Outlook, to format reports, presentations, spreadsheets, graphics, etc.; experience within HCM system such as  Workday preferred
• Self-starter who demonstrates strong initiative and sense of urgency, with the ability to work in a fast paced environment
• Bilingual in English and Spanish, with native-level proficiency in Spanish

SAFETY REQUIREMENTS:

• Follow departmental and company safety policies and programs
• Wear required protective equipment in all areas where mandatory

PHYSICAL REQUIREMENTS:

• Ability to remain stationary for extended periods of time
• Ability to work non-standard hours (i.e. holidays, weekends and/or extended shifts) as needed per business need

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.