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Valeo

Automotive electrification, ADAS, interior lighting tech

Key Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeSaint-Denis, France

About the Job

Requirements

  • A Master's degree in commerce, finance, engineering, or a related field.
  • At least 5 years of experience in customer account management in the automotive sector, preferably in the automotive aftermarket.
  • Strong written and verbal communication skills in French and English.
  • A proactive, agile, analytical mindset, a positive attitude, and the ability to work independently.

Responsibilities

  • Manage a portfolio of customers and accounts, including purchasing groups.
  • Collect relevant data directly or indirectly by analyzing the potential of each customer or account.
  • Monitor each customer's strategy regarding purchasing, brands (including private-label brands), logistics, and services.
  • Study market trends and assess how they will affect customers and accounts.
  • Identify and develop business opportunities.
  • Coordinate commercial offers.
  • Track competitors' activity by product line.
  • Keep the central contact matrix, purchasing information, key contacts, and strategic committees up to date.
  • Identify customers' main unmet needs and assess their potential.
  • Find opportunities and solutions to develop relationships at multiple levels and maintain close customer relationships.
  • Support sales managers during local distributor visits by preparing appointments, analyzing feedback, and developing shared action plans.
  • Prepare two Customer Development Plans per year for each major account as a roadmap and customer budget, including the resources and levers needed to meet sales-revenue and margin targets set by the sales manager.
  • Identify risks and opportunities by product line.
  • Identify and develop the resources and levers needed to meet sales-revenue and margin targets.
  • Prepare simplified before-and-after profit-and-loss statements for each major account and track their monthly evolution.
  • Execute corrective action plans and business opportunity plans within deadlines, primarily at headquarters or with designated members.
  • Present 100% of corrective action plans, secure client acceptance of at least 80%, and achieve at least 80% of the revenue target from corrective action plans and business opportunity plans.
  • Negotiate with assigned accounts within delegated authority.
  • Communicate the company's value-added and specialist strategy sustainably to the customer portfolio and purchasing groups.
  • Ensure prerequisites are met, including service levels, visit frequency in line with targets, and customer-proximity surveys.
  • Analyze customer sales performance monthly, including sell-in and sell-out performance for each customer or account; analyze product-line performance by member, understand variances, and propose corrective action plans or business opportunity plans.
  • Present monitoring and results to sales managers during weekly reviews.
  • Track daily results of corrective action plans and business opportunity plans executed during the month by member and understand variances.
  • Track results and progress against annual agreements by member.
  • Ensure there are no cash issues and provide accurate, timely data (such as promotions) to improve sales forecasts by product line and customer or purchasing group.

Desired Qualifications

  • Experience in the automotive aftermarket is preferred.

About the Company

Valeo

Automotive electrification, ADAS, interior lighting tech

Valeo creates technology for automakers to make cars cleaner, safer, and smarter, focusing on four areas: electrification, driving assistance, reinvented interior experiences, and lighting. Its products combine electrical systems, sensors, software, and lighting that are designed, manufactured, and integrated into vehicles to enable electric propulsion, automated driving features, smarter interiors, and advanced illumination. The company differentiates itself by being a global industrial and technology leader with a large manufacturing footprint and a broad, cross‑domain portfolio across mobility transformation. Valeo’s goal is to help the transportation system shift toward cleaner, safer, and smarter mobility worldwide.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1923

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