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Rituals

Luxury home and body products retailer

Shop Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeTromsø, NorwayNo salary listedIn-person

About the Job

Requirements

  • At least three years of relevant experience as a shop manager in retail or customer service.
  • Knowledge of leadership, including communication, coaching, and developing others.
  • Ability to be solution-oriented and make decisions.
  • Ability to collaborate, listen, and communicate.
  • Good systems and computer skills.
  • Fluency in Norwegian and English.

Responsibilities

  • Work closely with the Area Manager to drive store sales, established key performance indicators, and store success.
  • Develop monthly plans based on productivity targets.
  • Ensure optimal store administration, including human resources and recruitment, shift scheduling, cash control, and security, and manage the store budget.
  • Manage product inventory and daily store routines, including keeping the stockroom organized and ensuring the store is clean and tidy.
  • Promote employee well-being and engagement through regular one-to-one meetings with the store team, and organize store meetings to celebrate successes and reflect on development opportunities.

About the Company

Rituals

Luxury home and body products retailer

Rituals sells luxury home and body care, skincare, fragrances, and makeup inspired by ancient traditions, using natural-origin ingredients. It uses a multi-channel model with stores, e-commerce, and partnerships, plus a membership program and product refills to maintain revenue. In-store experiences such as tea service and hand massages, along with strong storytelling and sustainability efforts, set it apart from competitors. Its goal is to turn everyday routines into mindful moments and to expand globally through accessible channels and responsible practices.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Amsterdam, Netherlands
Founded
2000

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