Client Benefits Analyst

Introduction


Overview

RPA San Diego, a subsidiary of Gallagher, operates as a third-party administration (TPA), consulting, and strategic management branch for collectively bargained benefit plans, pooled purchasing arrangements, and trusts.  Our mission is to deliver high quality, affordable, and accessible health care to our members.

The Client Benefits Analyst is responsible for supervising client operations for Sheet Metal Worker (SMW), Davis-Bacon Trusts, and other health care related trusts. The Client Benefits Analyst provides general reporting of client operations to the trust boards. This position is also responsible for serving as point of contact for board members and supervising the operation of the day-to-day trust work.

How you'll make an impact

• Lead contact and day-to-day administrator responsible for assigned clients. 
• Maintains effective relationships with client contacts. 
• Interprets plan rules to ensure compliance with plan documents and summary plan descriptions (SPD).
• Prepares and reviews written communications. 
• Leads special projects as needed.  
• Analyzes and assists in developing policies and benefit plans covering group life, accident and health insurance, retirement and pension plans, income continuation and other benefit programs.
• Maintains an ongoing effort to determine and maintain equity with current benefit trends and legislated requirements and programs.
• Support and maintenance of client accounts, including:
  • Research
  • Analysis and evaluation of data from medical, dental, and life plans and programs
  • Detailed reconciliation and data clean-up process
• Processing of monthly data interface files and client data

About You

Required:

• Bachelors degree and 3 years related experience required

Desired

• Public speaking and presentation skills adaptable to high profile business meetings
• Excellent organizational skills
• Ability to react well under pressure
• Proficiency with Microsoft Office suite
• Ability to multitask effectively with competing priorities
• Basic understanding of legal structures
• Familiarity with financial statements
• Minimum of 4 years’ experience working in Customer Service, health care or related field preferred
• Proficiency in Microsoft Word and Outlook
• Advanced/Intermediate skill level in Microsoft Excel
• Ability to work a hybrid model out of San Diego, CA.

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)