Marriott International

Manages and franchises hotels around the world

Wellness & Recreation Experience Expert

Food Service & HospitalityConfirmed live in the last 24 hours

Full-timeCosta RicaNo salary listedIn-person

About the Job

Requirements

High school diploma or GED equivalent is preferred.
No related work experience is required.
No supervisory experience is required.
CPR certification is required.
First Aid certification is required.
Recreation Equipment certification is required.
Any certification or training required by local and state agencies is required.

Responsibilities

Serve as a resource for recreation activities facilitated on the property and inform guests about available recreation facilities, including pools, beach, entertainment zone or game room, fitness center, and child activities center.
Encourage, recruit, register, and schedule guests to participate in recreation activities and promote a fun, relaxing atmosphere.
Promote recreation-facility rules and regulations intended to ensure guest and member safety and welfare.
Observe activity in recreational facilities and respond appropriately to emergencies in accordance with local operating procedures.
Provide cashier services and process payments for rental equipment, recreation activities, facility rentals, and retail sales when applicable.
Assist with private functions in recreation facilities by supporting group activities and events.
Identify situations where guests may be unable to participate safely and inform a supervisor or manager.
Assist injured guests until emergency medical services arrive.
Clean and maintain recreational facilities, equipment, and supplies.
Report accidents, injuries, and unsafe work conditions to a manager, and complete safety training and certifications.
Follow company policies and procedures; maintain a clean and professional uniform and appearance; protect confidential information and company assets.
Welcome and acknowledge guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak clearly and professionally, answer telephones using appropriate etiquette, and maintain positive working relationships while supporting team goals.
Meet quality assurance expectations and standards.
Read and visually verify information in a variety of formats, visually inspect tools and equipment for defects, and use computers or point-of-sale systems to enter and locate work-related information.
Perform physical duties including standing, sitting, or walking for extended periods; moving and handling objects weighing up to 25 pounds independently and heavier objects with assistance; manipulating objects requiring fine motor skills and hand-eye coordination; navigating narrow, confined, elevated, uneven, sloping, or slippery areas and stairs or ramps; and reaching overhead or below the knees, bending, twisting, pulling, and stooping.
Perform other reasonable job duties as requested.

POSITION SUMMARY

Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: CPR Certification

First Aid Certification

Recreation Equipment

Any certification or training required by local and state agencies.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Law N.° 8968

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

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