Full-Time

Director of Product Marketing

Confirmed live in the last 24 hours

Observe.AI

Observe.AI

201-500 employees

AI-powered conversation intelligence platform

AI & Machine Learning
Financial Services

Senior

San Carlos, CA, USA

Required Skills
Market Research
Sales
Marketing
Requirements
  • Strong analytical skills with experience in data driven marketing
  • Experience with product launch and GTM strategies
  • Strong understanding of SaaS business models and B2B technology market
  • Contact center AI experience is a plus
  • Strong project management and organization skills
  • Proven ability to create differentiated positioning, messaging, and customer facing content
Responsibilities
  • Understand customers, market trends, and competitive landscape to develop differentiated positioning, messaging, and value proposition
  • Work on strategic planning and execution of go-to-market initiatives to drive product adoption, customer engagement, and revenue growth
  • Collaborate with sales and customer success teams to create compelling sales tools and collateral
  • Plan and execute product launches and coordinate with various GTM teams
  • Conduct customer and market research to gain insights into customer needs and feedback

Observe.AI offers a conversation intelligence platform powered by a 30 billion-parameter contact center large language model (LLM) and Generative AI, providing insights from 100% of customer interactions to enhance frontline team performance and drive business outcomes. The platform enables real-time guidance, targeted coaching, and automated workflows, leading to improved sales conversions, compliance adherence, and customer sentiment.

Company Stage

Series C

Total Funding

$221.1M

Headquarters

Redwood City, California

Founded

2017

Growth & Insights
Headcount

6 month growth

13%

1 year growth

16%

2 year growth

28%