Operational Recruiter
About the job
- At least 3 years of verifiable experience as an operational recruiter executing mass and high-volume recruiting processes.
- Experience managing the complete mass-selection process in Guatemala.
- Proficiency with recruiting tools, including job boards and social media.
- Intermediate to advanced proficiency with applicant tracking systems such as Lever, Greenhouse, Computrabajo ATS, or similar tools.
- Knowledge of competency-based interview methodologies such as STAR or BEI.
- Manage the end-to-end recruiting process, from publishing vacancies, active sourcing, and telephone screening through competency-based interviews, testing, reference checks, offer closure, and hiring.
- Design and execute agile high-volume recruiting strategies to maintain a constant pipeline of qualified candidates.
- Administer psychometric tests and technical assessments, including numerical and typing skills, and coordinate employment reference or background checks required for the financial sector.
- Communicate regularly with operational supervisors and managers to calibrate candidate profiles and coordinate final interview schedules.
- Meet recruiting KPIs, including time to fill, quality of hire, recruiting-channel effectiveness, and early turnover during the first 90 days.
- Keep the applicant tracking system rigorously updated in real time with the status of each recruiting process.
- Previous recruiting experience in the financial sector, fintech, microfinance, or BPO/call center companies, particularly for collections and sales of cards or credit products.
About the company
Vana is a Latin American fintech that offers small, fast micro-loans to people underserved by traditional banks, starting in Guatemala and later expanding to the Dominican Republic. Its Android app lets users apply in minutes for loans from Q200 to Q2,500, with cash disbursement at thousands of locations for those without bank accounts. A credit model using alternative data and machine learning assesses borrowers with little or no formal history, and a tiered system lets on-time repayment raise limits and lower rates. The goal is to increase financial inclusion by delivering accessible credit and helping users build credit history through a digital-first lending platform.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Guatemala City, Guatemala
Founded
2018
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Simplify's Take
What believers are saying
- Vana's 2026 site shows active hiring across lending ops, data, engineering, and collections.
- Google Play and web app updates on 2026-08-02 and 2026-09-23 signal product momentum.
- Prensa Libre's 2026-06-05 coverage positions Vana as a visible Guatemala Fintech Day sponsor.
What critics are saying
- Vana charges up to 80.34% TEA plus fees, inviting regulator and reputational attacks.
- Credit losses spike when borrowers depend on emergency microloans and repayment windows run 90-120 days.
- If collections or underwriting fail, Vana's thin-margin lending model breaks quickly.
What makes Vana unique
- Vana underwrites Q250-Q3,000 loans using alternative data and machine learning.
- Guatemala and Dominican Republic operations give Vana cross-border underwriting and collections experience.
- Vana Pay extends financing beyond cash loans into point-of-sale installments in Guatemala.
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Benefits
- Employee Referral Bonus