ASML

Manufactures photolithography systems for semiconductors

Customer Support Upgrade Install and Relocation Associate Engineer

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeHsinchu, Hsinchu City, TaiwanNo salary listedIn-person

About the Job

Requirements

Work according to instructions, handle exceptions within the scope of guidance, and carefully select among learned options in similar situations.
Confirm priorities and plans with senior technicians or managers.
Complete procedures and inspect results with limited supervision.
Participate in existing feedback processes and identify learning opportunities.
Assist with continuous improvement activities.
Work in cleanrooms and comply with customer safety and PIP requirements.
Maintain knowledge of ASML processes and procedures, review CBT and process information, and consult senior engineers to accelerate problem resolution.
Act proactively and flexibly, multitask in changing and demanding environments, and work effectively with the team.
Have basic spoken and written English communication skills.
Hold a Class B certification in mechanical, electrical, or electronic skills.
Travel flexibly according to business needs and support shift work, including nights, or weekends as project schedules require.
Have an associate's or bachelor's degree in mechatronics, mechanical engineering, electronic engineering, electrical engineering, or a related field.
Be legally authorized to access controlled technology under United States Export Administration Regulations before beginning work; business needs may require immediate eligibility to access it.

Responsibilities

Receive, inspect, and verify materials, tools, and parts; prepare and stage them; and repackage them after execution according to procedures.
Perform system qualification (SQ) verification tests according to standard procedures.
Perform system acceptance testing (SAT) according to standard procedures.
Assist the lead engineer with machine adjustment and qualification (MAQ) and mechanical integration (MI).
Hand over machine progress, follow up on work orders, and communicate problem descriptions clearly.
Perform perfect material returns (PMR) as instructed.
Perform standard assembly, repair, and upgrade procedures to deliver quality service.
Support recovery work during UIR activities, monitor progress, and follow procedures.
Perform basic troubleshooting, such as power cycling.
Follow ASML work instructions and operating procedures.
Identify and report damaged or missing materials.
Keep ASML intellectual property secure, including locking and storing materials, laptops, and tools.
Provide feedback on procedures and processes, identify gaps and improvement opportunities, and report them.
Record and package issue-related information for smooth handover.
Submit high-quality material notifications, witness reports, and other feedback documentation.
Verbally update customers on system progress and completed actions, and represent ASML in interactions.

Desired Qualifications

Semiconductor-related experience is preferred.

職稱：CS UIR助理工程師

工作使命

CS 升級安裝與搬遷（UIR）助理工程師負責執行各類 EUV/DUV/YS 光刻系統的安裝與搬遷，確保按時完成並超越客戶對品質的期望，應對不斷變化的市場需求。

工作說明

客戶支持（CS）組織負責在客戶現場進行 ASML 系統的安裝、驗證、維修及升級，並確保必要的知識轉移給客戶。當地 CS 分支機構在特定區域內執行這些任務。

·根據指示工作，並在指示範圍內處理例外情況

·在類似情況下，從已學習的選項中謹慎選擇

·與資深技術員或經理確認優先順序與計劃

·在有限監督下完成程序並檢查結果

·參與現有回饋流程並識別學習機會

·協助持續改進活動

工作內容

·物料處理：接收、檢查並驗證材料、工具與零件，準備並分區擺放，執行後依程序重新包裝

·系統操作：

o按標準程序執行系統驗證測試（SQ）

o按標準程序執行系統驗收測試（SAT）

o協助主導工程師進行機器調整與驗證（MAQ）及機械整合（MI）

·行政支援：

o機器進度交接、工單跟進、問題描述清晰傳遞

o按指示執行完美物料退回（PMR）

·合規要求：在無塵室工作並遵守客戶嚴格的安全與 PIP 規範

工作職責

高品質服務

·按程序執行標準組裝、維修與升級，提供優質服務

·支援 UIR 活動中的恢復工作，監控進度並遵循程序

·執行基本故障排除（如斷電重啟）

·嚴格遵守 ASML 工作指令與操作規範

知識建立與傳遞

·維持對 ASML 流程與程序的了解

·檢視 CBT 與流程資訊

·主動向資深工程師請教，加速問題解決

物料/產品管理

·識別損壞或遺失的材料並報告

·確保 ASML 知識產權安全（鎖定、封存、筆電與工具存放）

流程優化與持續改進

·提供程序與流程的回饋

·發現差距與改進機會並回報

問題交接與文件管理

·記錄並打包問題相關資料，確保交接順暢

·高品質提交物料通知、目擊報告及其他回饋文件

客戶溝通

·向客戶口頭更新系統進度與已完成的操作

·隨時以 ASML 代表身份行事

個人技能

·積極主動、靈活且主動積極

·能在多變且艱難的環境中多工處理

·良好的團隊合作精神，致力於 ASML 成功

·具備基本的英文口語與書面溝通能力

·機械、電機、電子乙級證照

其他資訊

·能依業務需求彈性出差

·需輪班（含夜班）或週末支援，視專案排程而定

學歷要求：

副學士或學士學位，專業包括：

·機電整合

·機械工程

·電子工程

·電機工程或相關領域

經驗要求：

·半導體相關經驗者優先

·0–5 年工作經驗

工作地點類型：

客戶現場無塵室

出差比例：

約 25%

This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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About the Company

ASML

Manufactures photolithography systems for semiconductors

ASML makes photolithography systems for semiconductor manufacturing, focusing on deep ultraviolet (DUV) and extreme ultraviolet (EUV) lithography machines that print circuits on silicon wafers. EUV enables finer features than DUV by using shorter-wavelength light. The company earns revenue from selling the machines and from installation, maintenance, and upgrades, and it differentiates itself by its dominant position in high-end lithography and a global services network serving major chipmakers like TSMC, Samsung, and Intel.

Company size: 10,001+
Company stage: IPO
Headquarters: Veldhoven, Netherlands
Founded: 1984

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