Full-Time
Office Lead
The Camden Center
Compensation Overview
$27 - $35/hr
+ 401(k) match
Los Angeles, CA, USA
In Person
Category
 Administrative & Executive Assistance (1) |
|---|
Required Skills
Inventory Management
Electronic Health Records (EHR)
Vital Signs
Google Workspace
HIPAA
Requirements
- Exceptional interpersonal and leadership skills.
- Strong computer and internet research skills, with proficiency in Google Workspace.
- Professional conduct in interactions with patients and staff.
- Ability to work with management, staff, patients, and vendors.
- Must be legally authorized to work in the United States and provide documentation, such as two forms of identification and/or a Green Card.
- Ability to sit and stand for extended periods, up to four hours.
- Ability to lift, push, and pull up to 25 pounds.
- Ability to kneel, bend, and squat.
Responsibilities
- Provide clerical support to Camden Center staff and maintain a welcoming, organized work environment.
- Manage and train front desk team members.
- Delegate tasks to the front desk team.
- Answer phones, transfer calls to the appropriate station, and take detailed messages, differentiating urgent messages from routine calls.
- Conduct bi-weekly check-ins with front desk team members.
- Maintain inventory of office and clinical supplies and report orders and restocking needs to the Office Manager.
- Keep records of office furniture, art, and other furnishings in office spaces.
- Survey and communicate office maintenance repairs to the Office Manager.
- Compose professional emails to staff and associates using correct grammar and vocabulary.
- Enforce and collaborate with Clinical and Administrative Leadership on protocols and procedures.
- Handle sensitive and confidential information using discretion and good judgment.
- Follow all Health Insurance Portability and Accountability Act regulations, requirements, and guidelines.
- Organize patient files and information in the medical records database and Google Drive.
- Complete patient intakes and upload documents to the electronic medical record.
- Maintain cleanliness of common areas and therapy offices, either personally or by delegating tasks to the front desk team.
- Prioritize multiple tasks, meet deadlines, and maintain attention to detail.
- Collect samples and prepare urinalysis screenings for laboratory testing.
- Distribute medications and take patients’ vital signs and weight.
- Provide tours for visitors and colleagues.
- Carry out supervisory responsibilities in accordance with organizational policies and applicable laws, including recruiting and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; managing crises; and addressing complaints and resolving problems.