General Manager

Job Description

$50,000-$80,000 year range with salary and bonuses

We are seeking an experienced and dynamic General Manager to lead our team at our location in Blaine, United States (1524 125th Ave NE). As the General Manager, you will be responsible for overseeing all aspects of our operation, ensuring exceptional customer service, and driving business growth.

• Manage daily operations of the store, including staff supervision, inventory control, and quality assurance
• Develop and implement strategies to increase sales and profitability
• Ensure compliance with all health, safety, and food handling regulations
• Train, mentor, and evaluate team members to maintain high performance standards
• Handle customer inquiries, feedback, and complaints professionally and efficiently
• Oversee inventory management, including ordering supplies and managing stock levels
• Maintain accurate financial records and prepare reports for upper management
• Implement and maintain company policies and procedures
• Collaborate with other departments to achieve organizational goals
• Analyze sales data and market trends to make informed business decisions
• Create staff schedules and manage payroll processes
• Maintain a clean, organized, and safe work environment for staff and customers

Qualifications

• Proven experience in restaurant or retail management
• Strong leadership and team management skills
• Excellent verbal and written communication abilities
• Proficiency in computer systems for data entry, order processing, and inventory management
• Solid math skills for financial management and inventory control
• Demonstrated problem-solving and decision-making capabilities
• Strong customer service orientation with a friendly and professional demeanor
• Ability to work in a fast-paced, high-pressure environment
• Detail-oriented with excellent organizational skills
• Experience in staff training, development, and performance management
• Knowledge of food safety regulations and quality control procedures
• Conflict resolution and interpersonal skills
• Flexibility to work various shifts, including evenings, weekends, and holidays
• High school diploma or equivalent (minimum education requirement)
• Food safety certification (preferred)
• Financial management and budgeting experience
• Familiarity with point-of-sale (POS) systems and scheduling software

Additional Information