speakit

Digital dictation and speech recognition solutions

Dutch Customer Success Specialist

Customer SupportConfirmed live in the last 24 hours

Full-timeGreece

About the Job

Requirements

Native or near-native Dutch proficiency and fluent English at B2+ level.
Customer support or technical support experience is preferred.
Strong problem-solving skills and an interest in technology.
Ability to multitask and manage time effectively.
Flexibility to work shifts that may include evenings and weekends.

Responsibilities

Provide after-sales support to Dutch-speaking customers by phone, chat, and email.
Troubleshoot technical issues and assist customers with software navigation and security settings.
Handle Apple ID, password recovery, and account management requests.
Advise customers on optimizing their devices and services.
Resolve issues efficiently to ensure a high-quality customer journey.
Collaborate with technical teams as needed to resolve cases.

Desired Qualifications

Customer support or technical support experience.

Dutch Customer Success Specialist

speakit · Athens, Greece (Remote) · Full-time · Posted 2025-09-09

Workplace: remote

Department: Dutch

Description

Are you a Dutch speaker with a passion for technology and customer care? Become a Customer Success Advisor for one of the world’s most innovative tech companies!

This role focuses on after-sales support and customer experience. You’ll help clients solve technical issues, guide them through their digital journey, and ensure their satisfaction long after purchase.

Key Responsibilities

Provide top-level after-sales support to Dutch-speaking customers via phone, chat, and email.
Assist with troubleshooting, software navigation, and security settings.
Handle Apple ID, password recovery, and account management requests.
Advise customers on optimizing their devices and services.
Ensure a high-quality customer journey by resolving issues efficiently.
Collaborate with technical teams when needed to ensure case resolution.

Requirements

Native or near-native Dutch speaker with fluent English (B2+).
Customer support or tech support experience is preferred.
Strong problem-solving skills and a genuine interest in technology.
Ability to multitask and manage time effectively.
Flexible with schedules (shifts may include evenings/weekends).

Benefits

Competitive salary package (14 salaries/year).
Performance-based bonuses & relocation support if moving to Greece.
Ongoing training and certification opportunities.
Remote work from anywhere in Greece with provided equipment.
Multicultural team & international career exposure.
Free Greek language classes and career growth programs.

Apply

Apply at speakit

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: United Kingdom
Founded: 1990

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