IT Associate I
Stifel
IT Associate I
Stifel
Full-service wealth management and investment banking
Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.
Let’s talk about how you can find your place here at Stifel, where success meets success.
A IT Associate provides technical support and assistance, whether on the phone, in person, or remotely, related to computer systems, hardware, and software. A IT Associate responds to customer queries to provide technical assistance.
• Diagnose computer errors and troubleshoot computer software, hardware, and networking issues.• Provide technical support to remedy computer problems.• Follow up with users after problems have been resolved.• Install and configure software and operating systems, and update these systems when necessary.• Respond to queries on the phone, via email, in person, or through remote access.• Offer technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems,
hardware, and software.
• Train computer users.
• Strong working knowledge of computer systems, hardware, and software.• Advanced problem-solving, analytical, and team-working skills.• Excellent communication and interpersonal skills.• Display an openness to learning new technologies.
• Minimum Required: High School Diploma or equivalent coursework.• Minimum Preferred: 1+ years' working in a technical environment.
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook. #LI-AS1
Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients’ money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.
While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let’s talk about how you can find your place here at Stifel, where success meets success.
At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.
Stifel is an Equal Opportunity Employer.
Stifel Financial Corp. offers a full range of financial services, including private client brokerage, wealth management, and investment banking. Clients work with financial advisors to build personalized investment plans and execute trades, while its capital markets arm underwrites and distributes securities for institutional clients. The firm differentiates itself by combining private-client advisory services with institutional and capital markets capabilities across a large U.S. and Europe footprint, backed by a long history dating back to 1890. Its goal is to help clients grow, protect, and transfer wealth through coordinated financial advice and market services on a nationwide platform.
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