U

University of Miami

Research university in Coral Gables, FL

Medical Assistant 2

Clinical Support & Patient AdministrationPosted on Nov 11
Full-timeCoral Gables, FL, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Completion of a Medical Assistant certificate program from an accredited program or institute is required; work experience may substitute for this education certificate, but a post-education Medical Assistant certification must be presented or obtained.
  • One Medical Assistant certification is required: Certified Medical Assistant (CMA) from the American Association of Medical Assistants; Registered Medical Assistant (RMA) from American Medical Technologists; Certified Clinical Medical Assistant (CCMA) from the National Healthcare Association; National Certified Medical Assistant (NCMA) credential accredited by the National Commission for Certifying Agencies; or Nationally Registered Certified Medical Assistant (NRCMA) from the National Association for Health Professionals.
  • A minimum of four years of previous experience is required.
  • An active American Heart Association Basic Life Support certification for healthcare providers is required.
  • A Florida HIV/AIDS Healthcare Professional Continuing Education certificate is required.
  • Strong, effective communication skills with patients, families, and the clinical team are required.
  • The ability to adapt and remain flexible in new, different, or changing environments is required.
  • Strong time-management skills to prioritize and act proactively are required.
  • The ability to uphold professional ethics and maintain patient confidentiality is required.

Responsibilities

  • Assist medical providers with multi-skilled tasks and patients’ healthcare management and clinical procedures in a culturally competent manner, using evidence-based quality, safety, and service standards.
  • Provide hands-on patient care while following regulatory requirements, standards of care, and institutional policies and procedures under the direct supervision and responsibility of a licensed physician.
  • Recognize and respond to emergencies and demonstrate professional, ethical, and legally compliant practice.
  • Monitor the quality of care provided and contribute to a compassionate, healing environment.
  • Work with the Nurse Manager, Nurse Supervisor, Charge Nurse, or unit/clinic designee to support safe delivery of care.
  • Support patients’ individual needs and respect their spiritual beliefs, faith, and practices.
  • Build trusting relationships with patients and families by creating a healing environment, identifying and managing discomfort, and providing emotional support.
  • Prioritize and integrate requests and work expectations, completing tasks safely, professionally, and on time; communicate clearly and promptly with patients, families, and team members and seek assistance when needed.
  • Participate in unit/clinic programs and meetings, support team building and positive morale, and use constructive conflict-resolution skills.
  • Use available technology for communication, documentation, and locating information about clinical situations, diagnoses, and treatments.
  • Maintain clinical knowledge and competencies, pursue professional development, and keep knowledge current for the assigned patient population and duties.
  • Comply with State and Federal regulatory guidelines, including the Health Insurance Portability and Accountability Act (HIPAA), and practice within the clinical scope and applicable standards, guidelines, statutes, rules, and regulations.
  • Incorporate protocols and standards of care into daily practice.
  • Give and accept focused constructive feedback and guidance in a manner that supports growth and self-esteem.
  • Follow ethical behavior and therapeutic communication standards and protect patient information privacy.
  • Prepare examination and treatment rooms with appropriate supplies, instruments, and materials to assist providers with physical examinations.
  • Understand medical and surgical asepsis and prepare patients for physician care with basic instructions and information about examination procedures.
  • Measure vital signs, perform electrocardiograms (EKGs) and phlebotomy, and document results in patients’ medical records.
  • Clean and sterilize medical instruments using sterile technique.
  • Schedule patients for tests and complete required laboratory forms.
  • Maintain accurate and complete patient records and documentation; order, stock, and inventory supplies; and assist with clerical duties.
  • Follow University and unit-level policies and procedures and safeguard University assets.

About the Company

University of Miami

Research university in Coral Gables, FL

The University of Miami is a private research university focused on education, discovery, and service, with undergraduate, graduate, and professional programs.

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